Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 482 reviews with 5 stars · Clear filters
They were prompt with fulfilling my order and the item was shipped and delivered quickly. I also liked how it was packaged to avoid any damage in the shipping transit. I would use this company again for my air-condition needs.
By Rob
Process and installation went without flaw. Great job at all levels.
By Randy H.
Instead of purchasing a 5 split system I decided to purchase two, a two-split and a tri-split, to minimize the length of the line sets. The installation went well and all 5 indoor units are working well. I was very happy with how quiet the fans are and how fast they cool the rooms they are in. The outside compressors are very quiet as well. I'll be interested in seeing how well they work in the very hot Oklahoma summers. Considering I didn't have duct work for a central air system the two mini-split systems was much more economical. The fact that I can control the cooling separately in the different areas of the house is a plus. I'm sure the heat pumps will reduce my heating costs as well in the colder months.
By David P.
Comfortup had just the right replacement lamp for my HVAC unit and shipped it promptly.
By Suzanne R.
Great ac fast delivery helpful customer service. Super quiet ac. Great experience so far.
By George B.
Response from ComfortUp· Mar 21, 2016
Happy to hear that you're enjoying your new mini-split, George. They're astoundingly quiet, right?! Thank you for the review and for shopping ComfortUp.
Ordered by phone. Nice customer service while ordering. The product was nicely packaged and delivered very quickly. The price was almost too good to be true but the equipment was great! I even got a call about a week later from Comfort Up checking on how everything went, I have never had anyone from any other company call and follow up on a purchase. Thanks for the great service!
By Charles C.
Ordering online was difficult but when I contacted customer service by phone my order was place and I received my coupon discount. Delivery was prompt and as promised.
By Kevin M.
This is a good company I recommend this company.
By Thomas G.
