Excellent
Very speedy shipping. Have not yet installed unit so review for performance will have to wait.
By Thomas P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 482 reviews with 5 stars · Clear filters
Very speedy shipping. Have not yet installed unit so review for performance will have to wait.
By Thomas P.
I shopped all over for a mini split they where very helpful on the phone in helping me with my decision on size that would work for me and the prices were great. Thanks!
By David A.
Comfortup did fast shipping good communication. The problem is the manufacture cross threaded a fitting on the gas line. I was able to fix it with a thread file.
By Rodney J L.
We ordered a product from Comfortup and discovered it didn't fit our need. After discussing the situation with the customer service team they exchanged it for a unit that fit perfectly. They made the process simple and smooth.
By Julie K.
Great folks to do business with
By david P.
Arrived fast and undamaged and was as I ordered.
By Robert V.
Good job great service good people no complaints I recommend them
By Artur
Wish I could remember sales person name (OUTSTANDING SERVICE) Helped me with all of my questions, even changed my mind on size of unit, saving me money (GREAT) Product arrived when they said it would very impressive!! Heat pump works great. Thank You Comfort UP!! Highly Recommend Comfort UP
By David G.