Great company to deal with.
Very knowledgeable staff, great prices. Problem with FedEx didn't call to set up delivery, I had to track down my pallet and set up delivery myself.
By Mike E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
598 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 482 reviews with 5 stars · Clear filters
Very knowledgeable staff, great prices. Problem with FedEx didn't call to set up delivery, I had to track down my pallet and set up delivery myself.
By Mike E.
they are great people with good prices, nice quality product and friendly help line
By Vincent
We purchased a Boreal 18,000 BTU unit from ComfortUp to cool our 500 sqft. bonus room in the attic. So far we are extremely happy! I ordered it on a Saturday and it was delivered to my house the following Friday. Our HVAC contractor said it was one of the easiest systems he has ever installed. The unit works great!!! I would purchase another system from ComfortUp if we ever have another need.
By Darrell H.
This is the second time I've purchased from ComfortUp. Both times have been excellent, and I recommend them without hesitation. Shipping was fast and trouble free.
By msires
Great product offerings at good prices and staff is very helpful in determining everything that is needed from the start.
By Stephen M.
Great product and great customer service!
By Glen W.
Easy to use and no offensive chemical odor. Spray the compressor coils and rinse off. Spray wall unit and wipe away excess. Gave 5 stars but it will take some time to determine if mold is actually prevented. I am encouraged though and would buy this product again.
By ALKnight
They had just what I needed and shipped it fast.
By Melissa C.