Took care of everything quick easy…
Took care of everything quick easy friendly
By customer K.
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,088 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
Took care of everything quick easy friendly
By customer K.
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
Friendly and prompt. Good experience.
By customer
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
I have used this company for over a year. They continue to be prompt and dependable. I use the order on line option. It is easy to talk with a customer service representative when it should be needed. I especially like the E-mail that alerts me to reordering time. We will continue to use this company.
By Ted E.
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
Thank you for walking through an order and received it in no time at all
By Jerry O.
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
Very good information and package came quickly
By customer
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
Rendered catheters they explained when they could resend due to insurance I explained didn't know if I could make it recalled cause I never received email conf shpt they they did ship the next day received them 4 days later went through alot of pain trying not to use catheters and only use them to relieve pain from the abdomen I was thinking about changing companies because of what happened hopefully they can explain to me what I can do at the time of reordering when I am running low when I had informed them of it
By John A.
Response from Comfort Medical· Oct 4, 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Order was 100% and got it in 4 days.
By Steve
Response from Comfort Medical· Sep 12, 2022
Thank you for the positive review!
Good service, but online account set up is problematic, so I called your 800 number as indicated when the supplied duel authorization number provided online did not work, the person who answered was unable to help me, indicated someone with technical experience will call me back, but that hasn't happened yet. Why push me to setup an online account and then make it so hard to setup?
By customer
Response from Comfort Medical· Sep 27, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.