Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,088 reviews
Comfort MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
My order was not sent to my doctor for his approval on time. I had to call again to ask customer service agent to re-send it to my doctor.
By customer
Response from Comfort Medical· Oct 18, 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
So far so good I am a Ned client.
By Regenia H.
Response from Comfort Medical· Oct 18, 2022
Thank you for the positive review!
Comfort Medical has always done such a professional job supplying me with my medical products! The people I talk with on the telephone are very courteous and helpful. I'm very happy to be working with Comfort Medical!
By Melvin T.
Response from Comfort Medical· Oct 18, 2022
Thank you for the positive review!
I originally spoke to Gabe he was very pleasant he sent me samples after nicely listening to me complain he was a life saver the products he sent me was wonderful so I decided to go with Comfort Medical your company has made my life so much better
By Diana S.
Response from Comfort Medical· Oct 18, 2022
Thank you for the positive review!
Good reminder. Smooth order and delivery.
By customer
Response from Comfort Medical· Oct 18, 2022
Thank you for the positive review!
You guys are awesome! I was able to speak with a representative who was very helpful, email you with questions and changes and I received my order quickly without any problems. This is so different from the service I received from my previous company. Thank you, thank you, thank you!!
By Marlene
Response from Comfort Medical· Oct 18, 2022
Thank you for the positive review!
Always helpful
By Lea
Response from Comfort Medical· Oct 18, 2022
Thank you for the positive review!
My experience on Oct. 9 was very good. My experience on August 24 was bad. When I set up the account on August 24 there was no followup until October 9.
By Joseph W.
Response from Comfort Medical· Oct 18, 2022
We appreciate giving Comfort Medical the opportunity to rectify the situation and provide the level of service we are committed to do.
