I have always been satisfied with…
I have always been satisfied with services and products. I would recommend.
By JULIA
Response from Comfort Medical· Jan 13, 2022
Thank you for the positive review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,088 reviews
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Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
I have always been satisfied with services and products. I would recommend.
By JULIA
Response from Comfort Medical· Jan 13, 2022
Thank you for the positive review!
I'm just not satisfied with the total level of your customer service. Last year, I called in to request a carrying case for the catheters that were purchased. I was informed by customer service that you guys don't carry them or sell them. However, when I scheduled my next doctor's appointment. The doctors office offered me a carrying case supplied by Comfort Care. This is a deal-breaker. Thank you kindly, Krysta Ogletree Dennard
By KRYSTAL
I don't have problems placing orders on both accounts I have with Comfort Medical
By GALE
I have MS and I can depend on always having my product when I need it. Comfort Medical is the best.
By LOURDES
Response from Comfort Medical· Jan 13, 2022
Thank you for the positive review!
Much better than my last provider. Comfort follows up and dealing with them is seamless
By JAMES
Response from Comfort Medical· Jan 13, 2022
Thank you for the positive review!
Very easy to deal with always cheerful and helpful
By MICHAEL
Response from Comfort Medical· Jan 13, 2022
Thank you for the positive review!
Comfort Medical takes good care of me by sending the supplies that I need to take care of my ostomy. They are very prompt and take care that all supplies that I have ordered are included.
By EVALYN
Response from Comfort Medical· Jan 13, 2022
Thank you for the positive review!
You would almost always got my order wrong. I had already used the last order that you sent I have medicare .I always paid by check when you sent me a bill. I do not know why I was treated in this manner. We go thru enough stress having the operation.It doesn't seem right that we have to go thru this undue stress.
By MARGARET O.
Response from Comfort Medical· Jan 18, 2022
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.