Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,088 reviews
Comfort MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
Always helpful and never disappointed with service. Personnel are always pleasant and understand the customer need. I would highly recommend your company for any new patient shopping for a provider of their medical needs.
By Dale T.
Response from Comfort Medical· Nov 30, 2020
Thank you for the positive review!
So far I have had good experiences with your staff and products
By Lloyd S.
Response from Comfort Medical· Nov 30, 2020
Thank you for the positive review!
Would have given them 5 stars if they would only send me the information packet and my free bag. I've called them 3 times over the last 5 weeks for this. I was told the request was sent to the warehouse for shipping (twice!) but I have yet to receive the items, which I was supposed to get with my first order. They appear to be good at selling, not so good at customer service.
By DAL
Response from Comfort Medical· Nov 30, 2020
I am sorry to hear you have not received your bag, yet. I will send you a follow up email tomorrow with tracking information for the bag, once it is generated. Thank you, Dena
Very helpful and professional!
By customer
Response from Comfort Medical· Nov 30, 2020
Thank you for the positive review!
Easy ordering. Prompt delivery. Courteous and knowledgeable
By customer
Response from Comfort Medical· Nov 30, 2020
Thank you for the positive review!
Prompt and correct service. Package arrived quickly and was correct. As usual. I have been using Comfort Medical for over a year and have zero complaints. I recommend them.
By customer
Response from Comfort Medical· Nov 30, 2020
Thank you for the positive review!
Great service
By customer
Response from Comfort Medical· Nov 30, 2020
Thank you for the positive review!
These folks are top shelf- the real deal. Prior suppliers I've dealt with were always late processing and shipping. Using Comfort Medical has actually simplified my life and the dealing with my medical issues.
By H.
Response from Comfort Medical· Dec 4, 2020
Thank you for the positive review!
