The delivery time
The delivery time
By Robin M.
Response from Comfort Medical· Sep 27, 2023
Thank you for the positive review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,088 reviews
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Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
The delivery time
By Robin M.
Response from Comfort Medical· Sep 27, 2023
Thank you for the positive review!
I had to call several times to reach a rep.
By Dee R.
Response from Comfort Medical· Sep 27, 2023
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
i was running low on supplies customer service checked my order and said it should already have been shipped and they fixed the problem great service
By james B.
Response from Comfort Medical· Sep 27, 2023
Thank you for the positive review!
I ordered my supplies a few weeks ago. I have called and called to make sure they are on the way. NOTHING. When I call to let them know I am in urgent need the customer service is rude and short saying will call you back and nothing. I cannot reuse ostomy supplies. I have never had an issue with this company until recent.
By Torena S.
Response from Comfort Medical· Sep 27, 2023
We are sorry to hear about your recent experience. Someone will call you shortly to help resolve the issue.
I placed my order on 8/31/2023, it is not arriving until today between 10:50 and 12:30, according to FEDEX. My catheter is scheduled to be changed today at 10:30.
By James T.
Response from Comfort Medical· Sep 27, 2023
We are sorry to hear about your recent experience. Someone will call you shortly to help resolve the issue.
The ease of ordering my supplies. The kind help in completing my order.
By Ira S.
Response from Comfort Medical· Sep 12, 2023
Thank you for the positive review!
Service is good and I get items I need but it would be nice if you could go on their website and look up the supplies you need and add them to a shopping cart. It's like shopping blindfolded.
By Kenny P.
Response from Comfort Medical· Sep 12, 2023
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
My orders are processed promptly and any problems are also addressed promptly.
By Fernando
Response from Comfort Medical· Sep 12, 2023
Thank you for the positive review!