Zero phone customer service
Zero phone customer service. I tried to contact a live person (on phone) with no luck at all for 5 days straight. I left messages for a return call 5 days in a row with no returned call.
By keith
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Turn Your Backyard Patio Into An Oasis Of Comfort And Relaxation. Widest Variety of Sun Shade Sail Colors & Sizes. Lowest Prices Guaranteed. Free Shipping. Special, Custom Sizes. Lowest Price Guarantee. Made In USA. Free Shipping. Styles: Standard, Waterproof.
ColourTree (colourtreeusa.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
315 approved reviews, newest moderated first
Zero phone customer service. I tried to contact a live person (on phone) with no luck at all for 5 days straight. I left messages for a return call 5 days in a row with no returned call.
By keith
Great because you honored your 3 yr warranty. Only problem I had was it took me several attempts with you and Walmart to get this resolved.
By Cecelia B.
THANKS FOR SENDING OUR SUN SHADE WE NEEDED IT HERE IN ARIZONA IT`S STILL HOT IN THE AFTERNOON 108 TO 117 DEGREES. THANK YOU.
By Ronald Edward H.
This company is amazing! Any time we've had a warranty claim they have responded quickly. It is such a hassle free experience! We will recommend Colour Tree for their wonderful products and absolutely outstanding customer service.
By AZ C.
Great service start to finish
By The C.
Didn't receive my order yet.
By Mark B.
It took you 2 weeks to inform me that this item was out of stock and you canceled my order.
By Tim
I haven't received them . For some reason my shipment was cancelled hallway here according to FedEx. I asked, thinking I would have heard something this morning why it was cancelled.i would love to give 4 Stars if it's warranted but I wouldn't know.
By Brian D.