My order not arrive
My order not arrive, please give me a solution
By Francisca S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
My order not arrive, please give me a solution
By Francisca S.
I ordered over a month ago and still have no received my order
By kayla M.
Shipping was fast, but was disappointed that both mascaras were super dried out. Literally can’t even see the red pigment like advertised.
By Erin I.
excellent service
By Adhalia U.
My lip pencil arrived covered in mold
By Sydney
Received all my items in a timely manner.
By Chelsea M.
Horrible costumbre service won’t buy from them again
By Diana R.
I've loved everything I buy from Colourpop! They always have lasting products, great color selections, and great price points!
By TK