There were missing items in my shipment…
There were missing items in my shipment and this company ran me around in circles until I gave up trying. The terrible customer service is beyond acceptable.
By Jon R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
There were missing items in my shipment and this company ran me around in circles until I gave up trying. The terrible customer service is beyond acceptable.
By Jon R.
Your makeup is absolutely amazing!!
By Kara M.
Beautiful!! Loved everything ❤️
By Alejandra
I liked the products very much
By Oksana D.
The delivery ia always quick.....I love the quality and the variety of items available. The prices and sales make it easy for my nieces and I to enjoy ourselves regularly!!!!
By Nancy V.
Maybe I just got a bad batch, but this mascara is really difficult to apply evenly. It has a very dry and chunky consistency, and flakes off quickly throughout the day - even with primer. I’m really disappointed because I am in LOVE with the colour, and cant find another brand that has this tone of red, but it’s nearly impossible to apply.
By Amanda P.
The colors are vibrant and beautiful and show up on any complexion. Thumbs up
By Florine W.
I did not get a pallet, bad customer service. No refunds?? I did not need it after a white elephant party passed. Won't shop here again. For cheap products, you should expect cheap service thought.
By as