An amazing pencil...enlarges the eyes
An amazing pencil...enlarges the eyes
By Mrs Nana B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
An amazing pencil...enlarges the eyes
By Mrs Nana B.
Placed my order on January 27, 2022, with the valentines day collection. Its an internacional shipping to mexico, so I understand it takes more time. One month after I reach out to custumer service asking about my package, it turns out they forgot to send it. I recived my order today March 12, 2022 with the valentinces day collection because of a mistake. Very unhappy with the products, the valentines day collection blushes are described has MATTE FINSH AND THEY HAVE SHIMMER. Very disappointed
By Laura R.
very satisfied with the product but the product was lost. I contacted the company and they immediately sent me another
By sebastien
I absolutelove everything I've ever purchased from color pop!! There eyeshadow formula is the best, there lipstick and lip liners are so creamy!! I love colourpop and would and do highly recommend
By Cheryl M.
I love all the colors!!!!
By Delia K.
Eyeshadow palette came in broken. I do however love the lux lipstick formula so it makes up for the broken stuff.
By julie B.
I so impressed colourpop eyeshadow which so pigment and lasting ,I'm very happy i bought them,I would recomend my friend
By joey C.
The products are amazing but customer service is ridiculous. I’ve had 3 serperate orders be half missing and the other half completely broken. Sent pictures and was completely ignored by 5 different agents. Then was told there was nothing they could do because they have a no refund,exchange or return policy. That includes damages then I was also told that it was too late todo anything because it had been 2 weeks since the package was marked delivered even though that entire time I was emailing non stop to customer service trying to fix the problem. Then another order they sent me the wrong items which agian had to email 3 seperate people and be ignored each time and they said they would send a replacement and never did. I do not like they’re customer service at all. So be prepared to get screwed if your order doesn’t come out right.
By Kayy