Poor service & product
Offer was ‘buy one get one free’, I only received 1 product. Customer service was not helpful at all and have been ignoring my emails. One of the lip liners came empty too.
By Anonymous
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
Offer was ‘buy one get one free’, I only received 1 product. Customer service was not helpful at all and have been ignoring my emails. One of the lip liners came empty too.
By Anonymous
I love Colourpop. I have never regretted a purchase. Their products are so affordable and work so well.
By DK
Amazing matte colors that have lots of pigment. Will definitely order more matte when they add pinks.
By Angela
One of the best things about colour-pop it is how reasonably priced their palettes are. So I was fairly surprised that having to pay $40 for the new Gone Matte palette. While I love the colors offered in this palette, the Shadows are very powdery and have bothered my eyes quite badly the few times I have worn them so far.
By SheriReho
Great product and customer service!
By April Johnson E.
I love love LOVE ColourPop! Have been an avid “collector” of all things colourpop for quite a while.. almost EVERYTHING in my many drawers/shelves is from them. Can’t say anything but good things! My favorites? The nude/brown/neutral palettes (I have several of them.. love the mixture of matte, shimmer and glitter/metallics. I have also gotten in a kinda purple-y kick lately. Also. HIGHLIGHTERS. Helloooooo payoff. Super buildable and blendable. Thank you, ColourPop!!
By NurseTay
Best product ever, I’m extremely impressed and happy
By Cristina R.
Just amazing
By Silva, P.