Shipping was ridiculously long
Shipping was ridiculously long. Eye shadow palet had two shades that crumbled due to poor packaging when shipped. Eye liners do NOT last, not waterproof as advertised.
By MJ
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
Shipping was ridiculously long. Eye shadow palet had two shades that crumbled due to poor packaging when shipped. Eye liners do NOT last, not waterproof as advertised.
By MJ
I am super happy about my purchase. I bought three color palettes, and they are all beautiful! Super pigmented, smooth and true to their colors
By Jami G.
Order came in a timely manner. I love the eye shadows I got.
By Nancy
No body answers your email, no phone number, products arnt that good!!
By Cynda
aun no me ha llegado el paquete y no creo que lo vea porque sois unos incompetente ,nada fiable, me han timado
By lu H.
Great products for low price! Duties are prepaid and products are really well protected. Good customer services. I recommend 100% ColourPop!!
By MisAh M.
This year was my first purchase from Colourpop. I'm very impressed with their products and customer service. The best cosmetics shopping experience that I've ever had. I believe it's the best eyeshadow palettes ever! Colourpop has a customer for life.
By Tina S.
amazing!!! fast and perfect products
By Elisabete