Wrong item was sent
Wrong item was sent. Ordered mascara and received eyeliner.
By Kate O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
Wrong item was sent. Ordered mascara and received eyeliner.
By Kate O.
I’m sold!! Love this brand. Great quality! Stays on all day! Amazing price!!
By Beverly D.
Shipping is always fast, colors are outstanding, products exceed expectations! I have so many of their products. All of them are amazing.
By Beth S.
I HAVE NOT RECEIVED MY ORDER. I purchased in November and it is already January.
By Anna F.
Well packaged, received in time for Christmas, thank you a lot ^^
By SEBASTIEN L.
Arrived in perfect condition- I was worried about the eye powders cracking but it was fine. My daughter loves it!!!!
By Dee G.
Great :-) I would order again.
By Ibi
The shipping time and delivery took less than a week; all items were carefully packaged and are exactly as shown in the webpage. It was the perfect gift for the christmas season!
By Seléne