I had issues with a previous order
I had issues with a previous order, and Colourpop took care of it promptly. The customer service went above and beyond. I will definitely be making future orders!!
By Maellenie L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
I had issues with a previous order, and Colourpop took care of it promptly. The customer service went above and beyond. I will definitely be making future orders!!
By Maellenie L.
I love colourpop make up. They have everything you need and want!!
By Nicole E U.
I am 53 years old and some of the items I received in the box were to childish. I know it was a mystery box but, I would hope in the future they will keep all ages in mind.
By Jeanne
I never received items
By Yesenia M.
The lip color I received is not the color I ordered. Unfortunately there are no returns.
By Rachel
Shipped based on receipt, product was packaged well, and did what it said to do
By Amandip D.
Always a good experience. Love all the products I use!
By Alyssa G.
I loved the packaging and all my products were intact but the delivery date kept getting delayed
By Rebecca B.