I did not receive what I ordered.
I did not receive what I ordered.
By giordana C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
45,188 reviews
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ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
I did not receive what I ordered.
By giordana C.
Really hit or miss the products that are good are great the products that aren't hits are pretty bad. It's often hard to tell the true shade online overall I'm happy with some stuff but would probably go drug store from now on as I can see the true color easier. It's definitely not a scam though just low cost and you get what you pay for.
By Emily-Rose F.
I never received my order it was returned and a refund was never processed back to me
By Karina P.
I love colourpop products. I don't love how I'm asked to rate the product I bought in exchange for a $5 off coupon that I never received. I checked my spam folder, I reviewed more products, and each time it said the coupon was on it's way and yet I never received it. Regardless that won't stop me from shopping here because I love the products, especially the glittery eye shadows.
By Anon
The products haven't arrived in a month and they are very unresponsive
By Iza A.
I bought two eyeshadow palettes and only one palette came. How do I deal with this loss? In addition to this terrible issue of not having received one of the palettes, I was charged an extremely high amount. I want you to send my EyePalette-Cloud9 palette that was not sent or my money back.
By Sindy M.
Love the Beeper lip liner SO MUCH thank you for bringing it back in stock!! Love the way it goes on smoothly and stays all day! XOXO
By Katherine
First time ordering from color pop, absolutely love the product I received very beautiful color, really like the formula as well. I only was able to order and try them as they were offering free international shipping. Will order another more when they offer free shipping again.
By Mel