ColoGuardReviews of colocationguard.com

What a joke!! Don't waste your time. I received my kit one year later after it was ordered. Lololol....

I would give this a -10 if I could. This service is EXTREMELY expensive. I regular fecal test should cost about $40, maybe less. I got a bill for $681.00 for a simple regular basic test!! What?

Don't waste your time and money, just makes you worry with all the false positives

Paid for a kit online for$599, it never came so I called a week later to find out where my kit was and they wanted to charge me $700 at that point saying it was only $599 if I paid online. Which I did. Then an hour later got an AI call that was annoying as Hell! Not cool at all. Always thought they were more professional then that.

Cologuard has the worst customer service. I called to cancel an order because my provider didn't include the full address. The person who was chatted with me was rude, she didn't change the address and didn't cancel the order. My provider requested to cancel the order and they sent notification that box is ready for UPS pick up. This company is the worst.

Cologuard Experience – My Honest Review My experience with Cologuard was disappointing. After receiving the test kit, I waited a couple of weeks before completing it. During that time, I received multiple emails, phone calls, and even mailed letters reminding me to send the kit back. The volume felt excessive and more like a pressure campaign than patient support. Even after I returned the kit and received confirmation that it had been delivered, I received a follow-up call asking whether I had sent it. That added to the sense of disorganization and high-pressure communication. When my results were available, I received an email directing me to a portal. The results page simply stated: “Value: Positive” “Normal: Negative” Followed by a brief instruction recommending a colonoscopy. There was no context, no explanation of what a positive result statistically means, and no clarification that false positives are not uncommon with this type of screening. The presentation was minimal and impersonal. Several weeks later, I received a registered letter reiterating the result. By that point, I had already undergone a colonoscopy — which was completely normal. The positive result caused significant stress and led me to spend days researching the test’s accuracy and false positive rates. In hindsight, I would have preferred to skip the stool test entirely and proceed directly to colonoscopy. While screening has value, I believe patients deserve clearer communication about: the likelihood of false positives what “positive” actually means and what to expect next For me, the experience felt more transactional than supportive.

Just terrible, signed up for plus but got basic, many calls to incompetent untrained staff placing me on hold for 40 minutes to speak to a @ team leader “ still without answers. A really bad company.

A lot of paper & plastic for this "expensive" test. Could have been done in a DR office much easier. Guessing Cologuard has a group of lobbyist that got the insurance companies to push this.