Cologuard Stalks, Harrasses, Intimidates, Torments, and Infantilizes Patients Through Text Messages
My doctor ordered a Cologuard kit when I saw her on November 8, 2023. I have been waiting and waiting, and waiting for this kit to be mailed to me from Cologuard. While I am waiting, I receive aggressive, abusive, harrassing, and humiliating text messages from Cologuard. ( Tues. Nov. 14, 2023 @ 2:13 PM; Saturday November 25, 2023 @ 6:56 PM; Sunday November 26, 2023 @ 2:01 AM disturbing my sleep; Sunday November 26, 2023 while I was at Church; Saturday December 2, 2023 at 12:31 PM; and today @ 11:55 AM even though they have notice that it was mailed yesterday). I FINALLY received the box containing the test and I called the number because they said in their pamphlet that they can schedule UPS to come pick it up if I cannot get to UPS. So, I called and got some woman who did not want to be bothered with me and tried to pass me off to someone else. I hung up. I made a special difficult trip to UPS yesterday and dropped it off. I have the receipt from UPS. Cologuard has a record of this shipment. YET, I just received a text message today from Cologuard at 11:55 AM "Cologuard: Collect your sample in the next 5 days & return promptly. Call 24/7at 1-844-870-8870 for help." There is NO HELP at Cologuard! I know from experience! So I texted them that I already mailed it to them, to stop harassing me, about their employee who wouldn't help me, about how I am tired of their abuse, and they are not entitled to abuse me. I am reporting them for all the earthly hell they put me through from the harassment, bullying, and stalking they tormented me with. I did not deserve any of this. I do not work for them and cannot be held responsible if their employees do not ship a package out quickly. Nor can I be punished for the United States Postal Service taking its sweet old time delivering it to me. UPS dropped it off at the post office since I have a P.O. Box for my mail. I made every effort and I did not get the help I needed from Cologuard. All I got from Cologuard was text stalking and abuse. I have been crying since this latest text message. Why are they permitted to torment me? I need to find a way to block their text messages for my wellbeing. I want to warn people. If your doctor wants you to do a Cologuard test, consider other options because if you go with Cologuard, they will stalk, harass, humiliate, and bully you through text messages. They are relentless and cruel, and they do not care if a patient feels threatened and violated by them. They continue on with the assaults by texting or "blowing you off" when you call them. BUYER BEWARE!
By Private



