This company is incompetent
This company is incompetent. They send you a six-page guide booklet in advance. They explain the collection process and then tell you to return the collection by UPS. I did this. But nowhere in the guide did it say not to send on Friday because it wouldn’t get there on time, which happened to me. The company didn’t have professionalism to contact me after the rejection. When I explained what happened to someone in leadership, she looked at the booklet and agreed that it didn’t say not to send it on Fridays. After completing the unpleasant procedure and having it rejected, she asked me if I wanted another kit. Since the results are weak anyway, and the company seems incompetent, I think I’ll just get a colonoscopy.
By Michael P.



