Unbelievably Horrible
My doctor recommended this as an alternative to a colonoscopy. After dealing with this company I'd rather take a week off from work and have the Hubble telescope shoved up my ass
By Keith S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
225 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColoGuard Enterprise Solutions was born out of the increasing need for affordable enterprise colocation solutions. For nearly 12 years, ColoGuard has been a privately held colocation facility, based in the heart of Brooklyn, NY, just minutes from Manha...
ColoGuard (colocationguard.com) has 225 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
225 approved reviews, newest moderated first
My doctor recommended this as an alternative to a colonoscopy. After dealing with this company I'd rather take a week off from work and have the Hubble telescope shoved up my ass
By Keith S.
I received 2 letters this year stating it's time for another Cologard test. My last one was 3 yrs ago. Results were negative. I had a colonoscopy within the past 10 years. Results were negative. I do not have a primary care physician because I'm 67 and healthy and have blood work done annually.. The Cologard rep said I could go to the website and order the test without a doctor referral. The system does not allow me to do that because it states "I'm a high risk". What kind of junior computer programmer set this clown show up? Very disappointing.
By Harold B.
Pathetic! Lost my test, would not do anything to find the test results. Sam was very unhelpful as a customer service individual. Everything on the shipping and label end was done properly but they couldn’t find any results. Will never use this system again. They spend way too much money on advertising and not enough on solving problems.
By Ann B.
They promise a gift card but never send it. I called and I spoke with 3 persons they never resolve the problem
By Soly H.
I ordered the kit. Soon as I got it I started to receive a lot of emails and texts. I was dodging calls. I'd not had a chance to even open the box yet! I called back the number that said Cologuard on the Caller ID and the woman answered, "Hello"? I told her to stop calling me. I then searched for the main number and told them what was going on. The woman had no clue. She wanted my birthdate, phone number, and something else before she would address the issue. I gave the information to her and told her I'm not taking the test and to stop calling and emailing me. What a way to run people off!
By CX
It's a scam company. Do not trust them I never heard of them before. Sending me emails and calling sending me test kits without my authorization or speaking to me.
By kristina S.
I got the pack in the mail. They bugged me for 2 weeks asking if i needed help and wanted to know why hadn't done it yet. When I finally did send it in I get a positive result. So now I'm forced to go in and have a diagnostic colonoscopy. Mind you this isn't covered 100% now it's diagnostic. Only to find there's nothing wrong and it was a false positive. I DON'T recommend this test. Just have the actual colonoscopy test done. It's covered 100%. This cost me a lot of out of pocket. To many false tests and to many things that can cause it to be false. 💯 %FAIL
By Dwayne
The person that answered my question was very rude. For whatever reason I received a test kit I didn’t order nor did my doctor. My physician is doing a blood test treatment. I had cologard 3 years ago and took forever to get results. I was trying to return box. Woman started yelling at me that blood tests are not useful and how great her product was. If you have to yell it's probably not very good.
By Rose