Collective2Reviews of collective2.com

--- ★☆☆☆☆ Awful Support - Not worth the subscription fees I’ve been a subscriber since October 2025. After 6 months, I needed to make changes to my trading account settings but the platform wouldn’t let me do it. I reached out to support for help and they are incredibly slow — 3 to 5 days for a single reply. No live chat, no phone number, and their knowledge base is outdated and useless for real issues. After spending over $500 per month in subscription fees, you’d expect excellent customer support. Instead, I got a month of back-and-forth emails with slow responses and no urgency. They don’t seem to care about their customers at all. After a month of frustration with no solution, we decided to close our account. Save your money.

Refused to give me a prorated discount after I paid for an annaul subscription. They have no way of protecting users on strategies that just can randomly change. They don't have any notion of protecting the subscriber. I will be reporting them to the BBB as well.

It is total scam. I have been with them for about 4 years. My trading result is getting really good for the last year until now. They suddenly modify my trades, remove my stops and increase my positions without my knowledge. My preset profit and stop loss target could not get executed, which resulted a huge loss. I asked them to fix their system, but they did not get back to me. I close my account. Don't waste your time and money with them.

I had a glitch with C2 on my trading screen, contacted admin and Matthew came to the rescue. He walked me through every step and he resolved the problem. Super impressed with C2 and particularly Matthew´s level of expertise. Problem solved.

I have been a client, strategy follower and autotrader at Collective2 for well over a decade. I have tried other approaches over the years, but Collective2 is simply the best platform of its kind for vetting and following alternative investment strategies with your own money, and for autotrading those strategies at your preferred broker. Over the years they have worked with regulators, improved functionality, streamlined user experiences, and I have been impressed by their ability to keep everything very reliable in a complex environment where money is on the line and where that is not an easy task. Whenever I have had questions or minor issues, their support has responded within seconds, or, at worst, minutes, to help me out. They also refreshingly allow their more technical staff to be involved in conversations with users to answer more technical questions quickly. As with any relatively open platform, there are certain things (in this case, strategies and trade leaders) that most clients/subscribers would be well-advised to avoid. This is akin to low quality posts in any online forum, but the difference here is that, yes, you could lose money. Because of that, I would recommend Collective2 to people who are willing to take responsibility for their own actions and choices and do their homework on which strategies they follow. For example, I wouldn't personally allocate my money to a strategy until I first at least had a message-based conversation with the trade leader, and made sure they had sufficient history and transparency in their methods such that I was comfortable with what I was getting. Far too often in the investing world, people will blame the platform, the strategy, their broker, or anything else they can find, in order to convince themselves it wasn't ultimately their own decisions that caused a loss. There are some excellent strategies with positive long term expectancy and low correlation to buy-and-hold market performance on Collective2, which is why I am still here after all these years and valuing its role in my investing life more than ever. This is typically expensive and hard to find in the investing world, and usually prohibitive to anyone who is not firmly in the "high net worth" category or higher. Collective2 offers this at an unmatched value and with easy, flexible implementation. I felt the need to write this since I see many reviews where a customer clearly joined, greedily rolled the dice by choosing to follow a questionable strategy with too much leverage trying for a "get rich quick" outcome, and then blamed the platform when it didn't work out for them. These reviews are simply not worth your consideration other than as a reminder that any tool can be used incorrectly if one is not qualified to use it. If you want a platform that will put you in a bubble with guardrails and tell you what to do, Collective2 is not for you. If you want an ability to access excellent strategies that provide top notch diversification benefits to a traditional investment portfolio in an environment that also happens to contain some not-so-excellent strategies, if you resist shooting yourself in the foot with short term over-leveraged greed, and are thoughtful about your decisions, then you will be thankful to be a member of Collective2.

They have issues with TOS, market data. In a recent incident, they randomly closed a position, did not revert for 2 days and later said "we apologize for the issue". Sir, the position was closed on a rally day at the bottom after waiting for many days. Their technical issues have affected my strategy. 1. My position was closed prematurely on C2 (and at loss on IBKR). 2. I could not get assistance on time 3. I was not able to reopen the closed position (due to no random leverage logic) 4. I had to purchase more shares on my IBKR violating the Trade your own strategy terms. My strategy has 55% YTD return at $40/month but there are no organic subs. C2 doesn't have enough subs and their high cost combined with technical issues and lack of support is not worth the price to pay.

I was solicited by C2 to leave a positive review which is really quite something considering I've been with them for over a year and am a net negative on my accounts and my sanity. Investment managers at C2 are notorious for having a few good months run while loading up subscribers and then blowing accounts. I'm intrigued by algo trading and copy trading, but this is not the way. I'm not running my own algos and copy traders and actually making money. Now waiting for my final C2 subscriptions to run out, but all but one has been taken off of real funds so I have something left to recover my Collective2 losses with!

Matthew Kline sent out an email, since I have been a member a long time, asking for a positive review, since there have been so many negative ones lately. BIG MISTAKE!, as any hope for Collective 2 is long gone. Investors are left to "figure out" which strategy managers are legitimate. In truth, you will be HARD PRESSED to find a strategy manager that will not leave you asking, WHY???!!!! I know a few. Very few. In finding them, I've tripped over absolute amateurs, some bordering on Snake Oil Salesmen, some who've bought bots to re-sell, who've blown up multiple accounts only to resurface later under a different name, to burn someone else's money. There seems to be no oversite, no vetting process. Matthew Kline knows exactly why people are unhappy, and I believe he has the power to fix it. There are secondary chatrooms that have been created by members to help each other, because negative comments on C2 are deleted! You are on your own. Unless you REALLY know how to evaluate risk, stay away from this company. Just find an edge, work it out in SIM mode and manage your own money. C2 will allow you to waste money on 10,000 turds in your hopes of finding one decent strategy.