Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
John is amazing! He was able to accommodate to my schedule and answered all of my questions in a very patient and kind manner. I feel much better after my finances after our conversation.
By Anitha
Response from Collective· Oct 15, 2026
Hi Anitha, thank you for sharing! We are thrilled John was able to accommodate your schedule and walk through your questions with such care. It is wonderful to know you feel much better about your finances now!
Elizabeth is the best!! Always super helpful, very quick to respond, and just warm and friendly; always such a relief after meeting with her! Shes super knowledgeable, knows her stuff, great attention to detail, and when she says she is going to follow up, she does. She is on it! Thank you Elizabeth for all your support and help! I could not do this without you!!
By Brian L.
Response from Collective· Oct 15, 2026
Thank you so much for the incredible review! Elizabeth is fantastic at following through, staying attentive to the details, and providing dependable support. We are delighted to hear how much of a relief working with her is for your business!!
Nelson was very helpful and thorough!
By Donovan S.
Response from Collective· Oct 14, 2026
Hi Donovan, thank you for the review! We’re thrilled to hear Nelson was so helpful and thorough. We appreciate your support!
Quick and easy!
By Natalie F.
Response from Collective· Oct 14, 2026
Hi Natalie, thanks for sharing! We’re glad we could make the process quick and easy for you.
Elizabeth is an incredible resource for our business. She is extremely knowledgable and takes the time to listen to our questions and provides excellent guidance. She is a keeper!!! CRM Ventures LLC
By CRM Ventures L.
Response from Collective· Oct 14, 2026
Thank you for the fantastic feedback! We couldn't agree more; Elizabeth is amazing, and we're so glad her guidance and expertise continue to support your business.
Elizabeth was clear and super helpful
By Jordan A.
Response from Collective· Oct 14, 2026
Hi Jordan, thanks for leaving a review! We’re delighted to hear Elizabeth was clear and helpful.
Nelson was a great help with all of my questions. Every stress that I had about taxes, setting up my payroll, and the whole process was answered. I was reassured and just given info about everything. They're always there to help you out through whatever's going on. And everyone that I've talked to has been super nice and helpful. 10 out of 10.
By Hayden D.
Response from Collective· Oct 14, 2026
Hi Hayden, thank you for the 10 out of 10 review! Taxes and payroll can definitely feel overwhelming, so we’re thrilled Nelson was able to take that stress off your shoulders and give you peace of mind.
Brittany was very thoughtful and helpful!
By Joel T.
Response from Collective· Oct 14, 2026
Hi Joel, thank you for the review! We’re so glad Brittany was thoughtful and helpful during your interaction.
