Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
The roster of support Collective has provided me is absolutely outstanding! Their expertise, care, and careful explanations, and guidance has been invaluable to me and my business dealings.
By Graham
Response from Collective· Oct 16, 2026
Thank you for the fantastic feedback, Graham! We're thrilled to hear that the support team's expertise, care, and guidance have made such a valuable impact on your business dealings. We appreciate your trust in Collective
Thank you for the onboarding.
By James
Response from Collective· Oct 16, 2026
Thank you, James! You're very welcome, and we're glad to have you on board.
Collective completely took care of my S-Corp designation on my behalf, and the platform has been intuitive and nice to look at. I love all the reports it offers and ease of submitting reimbursements. It automatically does the math for mixed use property expenses, phone and internet, and mileage. Plugging in those bills is all I have to do. The estimated quarterly tax payments are also a breeze using Collective because all the income and expenses are categorized continuously, so I'm able to make an accurate estimated payment to the IRS and state every quarter. It integrates with SO many types of business bank accounts including my Amex, so I don't have to manually enter services income and expenses. Jean S. was very helpful in making sure I was compliant when my health insurance premium updated.
By Dave S.
Response from Collective· Oct 16, 2026
Thank you so much for the detailed review, Dave! We're thrilled to hear how much ease Collective has brought to your business, from handling your S-Corp designation and automating expense math to keeping your quarterly taxes seamless and integrating with your Amex account. We'll also be sure to pass along your kind shoutout to Jean S. for keeping your compliance on track. We're glad to be in your corner!
Overall a good onboarding so far. A little clunky as we wait for S-corp elections to move over but the platform helps keep everything in the right spot. Javier and Shelby were great overall
By Michael G.
Response from Collective· Oct 16, 2026
Thanks for the review, Michael! Glad to hear onboarding is going well overall and that the platform is keeping things organized. We appreciate your patience while the S-Corp election processes, and we'll be sure to pass along your compliments to Javier and Shelby!
Shobi and team are the absolute bees knees. I have an unreasonable fear of numbers (which is why I became an artist) this team helps all my business confusion feel palatable and possible, even when I wait until the very last SECOND. True lifesavers.
By Caitie M.
Response from Collective· Oct 15, 2026
Hi Caitie, thank you so much for sharing this! We know handling numbers can be daunting, so we are thrilled that Shobi and the team make everything feel manageable, even when crunch time hits. We love supporting your creative business and keeping things stress-free for you!!
Elizabeth is an amazing Member Success Manager. As an entrepreneur, I am always more comfortable about my finances, business projections, and tax structure after our virtual sessions. Highly recommend!
By PROJECT N.
Response from Collective· Oct 15, 2026
Thank you for the fantastic recommendation! We are thrilled to hear that your sessions with Elizabeth consistently give you complete clarity and peace of mind.
He was very patient. Jorge did an excellent explaining absolutely every question I had. I think he should get a raise. I oved working with him. This is our second meeting and both times he was excellent.
By Judith J.
Response from Collective· Oct 15, 2026
Hi Judith, thank you for the wonderful feedback! We are delighted that Jorge provided such patient, thorough guidance and answered all your questions across both of your meetings. We truly appreciate having you as a member!
It's incredibly user friendly and cuts down the amount of time I spend invoicing.
By Jeree T.
Response from Collective· Oct 15, 2026
Hi Jeree, thanks! We love saving you time so you can get back to what you do best.
