Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Collective has been a wonderful resource for my small business and I can;t imagine doing my accounting on my own. They have an intuitive platform for me to be as active as I want and they have ancillary services that make dealing with my Operations, that much easier! Their team is super responsive and knowledgeable.
By Carmeanna E.
Everyone I've worked with at Collective so far has been super pleasant to work with. They have excellent customer service, they're kind, patient, and helpful. Brittney and Faaiz are two I would speak very highly of!
By Zac T.
I had an excellent experience working with Grace B. at Collective. She is prompt, professional, knowledgeable, and competent in helping me navigate questions and details related to both my IRS and California taxes. Grace is responsive, thorough, and clear in her communication, making the process much smoother and giving me confidence that my questions were being addressed carefully and efficiently.
By Katja E.
Response from Collective· Oct 20, 2026
Hi Katja, thank you so much for the wonderful review! We're thrilled to hear that Grace provided prompt, knowledgeable, and clear guidance for your tax needs. Giving you total confidence and a smooth experience is always our goal, and we will be sure to pass along your kind words to her!
Very professional and well knowledged ! So far everything is going well!
By Lee C.
Response from Collective· Oct 20, 2026
Thank you for sharing, Lee! We’re so glad to hear everything is going smoothly so far and that you're enjoying the service. We look forward to continuing to support you!
Everyone here so far is so helpful. I'm SO bummed I didn't find Collective sooner! It has been incredible at getting my finances in order and actually running a proper business as a freelancer. I used to try and put tax money aside every year but this makes it so much easier. I streamlined payroll services, effortlessly started to separate business and personal expenses, and now can offer myself health care through my business! Collective is a life saver for sure!
By Erika S.
Response from Collective· Oct 20, 2026
Welcome aboard, Erika! We are thrilled to have you in the Collective family. It’s amazing to hear how much ease we’ve brought to your business—from helping organize your finances to setting up your business systems seamlessly. Thank you for the glowing review and for trusting us with your journey!
Great service. very helpful and positive attitude
By Lauren
Response from Collective· Oct 20, 2026
Thanks so much for the review, Lauren! We’re glad we could provide great service with a positive attitude.
Jenni is the Accountant
By Jason C.
Response from Collective· Oct 20, 2026
hort and sweet! Thank you for the shoutout, Jason; we couldn't agree more about Jenni!
Mo was excellent in helping me get my irs form. No one likes the IRS, but he made it so simple
By JC
Response from Collective· Oct 20, 2026
Thanks for the feedback, JC! Dealing with tax forms isn't always fun, so we're thrilled Mo was able to make the process simple and stress-free for you.
