Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Brandon did a great job walking me through LLCs and S-CORPs - I left our meeting feeling much more prepared!
By Kat
Response from Collective· Aug 7, 2024
Hi Kat - We love to hear that you had a great call with our New Business team! We aim to educate, if we can't support your business at the moment. And thanks for shouting out Brandon, we'll let him know!
Collective rocks! I knew I could do this all myself, but I just didn't want to. The user interface is easy to use, and allows for several automated functions which give me time back. During my onboarding, Jibby was attentive, thorough and warm. All correspondence has been quick and I feel much more supported than with a standard CPA. Highly recommend!
By Hannah
Response from Collective· Aug 6, 2024
Hi Hannah - Thank you for the kind words! We're glad you find the user interface easy and the automated functions helpful. It's also great to hear Jibby made your onboarding smooth and that you feel supported. Your recommendation means a lot! If you need anything, we're here for you.
Easy to get organized and set up, resource to ask questions.
By Alison K.
Response from Collective· Aug 2, 2024
Hi Alison, Thanks so much for sharing your feedback with us! We're happy to hear that Collective has be a useful resource for you and your business.
Incredibly responsive, easy to work with, and the annual tax savings pays for itself! Everyone I've worked with throughout the account setup process and running my first monthly financials and now my designated relationship manager have all been really fantastic! HIGHLY recommend Collective!
By Jeremy A.
Response from Collective· Jul 16, 2024
Hi Jeremy - Thanks for taking the time to share your feedback with us. It's great to know that our responsiveness and support have made a difference for you.
So far so good, I've been using Collective for about a year. The team has improved in response times since I started and I do feel more supported by dedicated team members more now than before. As a new entrepreneur, the federal & city state laws can be intimidating and Collective helped me navigate through some documents that came in the mail when I started my business. Their platform is easy to use and I see that they're continuing to roll out new updates. You do have to do your due diligence as a business owner to upload documents monthly, and it has become part of my routine. I'll continue to use them as I grow my business. (This is an unpaid, honest review!)
By Jo L.
Response from Collective· Jul 8, 2024
Hi Jo - Thank you for your kind review! We're glad to hear our improved response times and dedicated support have helped you navigate the complexities of federal and city state laws. We appreciate your trust in Collective and look forward to supporting you as your business grows!
Collective has provided more support than I realized I actually needed as a relatively new business owner. I'm more the "talent" than the operational person, and now I don't have to hire extra staff. They led me step-by-step through a document-gathering process that put everything together, moving me into an S Corp. They are super organized, using videos to illustrate steps. And they've been so patient with all my questions.
By Sharon R.
Response from Collective· Jul 8, 2024
Hi Sharon - We love to hear this and are so happy to hear that we've provided more support than you expected as a new business owner, helping you transition into an S Corp smoothly. We're always here to answer your questions and support your business journey!
I've had a great experience onboarding to Collective. Every step of the way, everyone I've interacted with has treated me with respect and kindness despite my woefully inadequate knowledge of tax law. But that's why Collective is here—so I can focus on what I do and they can make sure I don't get audited/arrested for inadvertently breaking tax law.
By Brooke K.
Response from Collective· May 31, 2024
Hi Brooke, We are so happy to hear that you had a great onboarding experience with Collective and that you were well-supported by our team. One of our company values is People First and we're thrilled to hear that your experience reflected that. As tax law nerds, we love keeping our members compliant so they can focus on their business. Thanks for sharing your experience here!
Collective has made it very easy for me to run my solo practitioner business as an s-corp and manage may payroll, taxes, accounting etc. Very seamless to manage a small business LLC as an s-corp
By Drew F.
Response from Collective· May 28, 2024
Hi Drew - Thank you for your review! We're glad to hear Collective has made managing your S-Corp seamless.
