Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Friendly, personable and tailored advice specifically for my business / use case. Highly recommend for any small business looking to understand their options!
By Anya
Response from Collective· Oct 10, 2024
Thank you for your feedback Anya! We love giving our members tailored information to support their business. We're thrilled that you would recommend us.
Pleasant and welcoming staff extremely helpful. Can't imagine what I'd do without them!
By Aaron A.
Response from Collective· Sep 25, 2024
Hi Aaron - We're so happy to hear this! Thanks for being a Collective member and sharing your experience with us.
If there’s ever an organization whose job is to handle your often challenging financial back-office matters (like taxes!), it’s Collective. They solve that and more. With Collective, I’m able to focus on business development and producing quality work for my clients without worrying too much about taxes and financials. Collective is the way to go!
By Quamid F.
Response from Collective· Sep 24, 2024
Hi Quamid - Thank you! We're so glad Collective helps you focus on growing your business while we handle the financials. We're excited to keep supporting your success!
I've loved my experience with Collective since the beginning! I was initially in touch with Htet, who taught the ins and outs of what Collective can do for me and my small business. He was so kind and helpful. Jibby has helped me finish my onboarding so that I'm ready to work with my new relationship manager. They have been so gracious with their time and knowledgeable about how my Bookkeeping experience will look with Collective. I feel like I am in really great hands. Thank you for a wonderful onboarding experience!
By Jenna G.
Response from Collective· Sep 18, 2024
Hi Jenna - Thank you so much for sharing your experience! We're thrilled to hear that Htet and Jibby provided such helpful and kind support during your onboarding. We’re excited to be a part of your business journey and are so glad you feel in great hands with Collective. We look forward to continuing to support you and your business!
Although I couldn't work with Collective at this time, both Megan and Marissa were extremely helpful and sent me resources to help me along my journey. I cannot thank them enough for their help and generosity and sending me so many amazing connections. I hope to work with Collective in the future and will refer others to this platform!
By Sofia B.
Response from Collective· Sep 11, 2024
Hi Sofia - We're sorry we weren't able to support your business just yet but we are glad to hear you left the call with some amazing resources. That's what we're here for!
I've had a great experience with collective, I highly recommend. It has been wonderful to feel supported in this journey. The whole thing has has me excited about book keeping! Deanna and the team have been great.
By Madeline M.
Response from Collective· Aug 19, 2024
Hi Madeline - Thank you so much for your kind words! Deanna and the team will be so happy to know they've made a positive impact on your journey! We truly appreciate the recommendation!
I have been running my small business on my own since 2018. I've tried my best but know that I've made some mistakes along the way. I was looking for an easy affordable service to help me with the financial aspect of running a business. I've found just that. I can ask any questions I have and am met with a prompt email response. I look forward to seeing how Collective positively impacts my business going forward.
By Chelsea
Response from Collective· Aug 15, 2024
Hi Chelsea - Thank you for sharing your experience. Running a small business on your own can certainly be a challenge, and it’s great to hear that you’ve found a service that provides the support you’ve been looking for. We’re excited to see how Collective helps strengthen your business moving forward!
There's no way I could do this alone! I can't imagine starting and running an s corp without Collective. It was great to have everything in one place and Hayley was an amazing help. Excited to keep working with the platform and team! :)
By Larissa F.
Response from Collective· Aug 12, 2024
Hi Larissa - We wouldn't want you to do it alone! We love to hear that your experience with Collective is 5-stars.
