Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
What can I say about the TEAM at Collective. I was looking for a solution for my business and they fit the bill. I was using various services, but Collective is the one stop shop for me. It has only been a few months, but so far, I am very happy.
By John L.
Response from Collective· Dec 16, 2024
Hi John, What can we say about you? Thanks for being an amazing member of our community and we look forward to continue supporting your business.
I've worked with Collective for about 1.5 years, and have had a great experience! They handle my bookkeeping, processing payroll, and preparing my tax forms - they also answer my one off tax questions promptly, which saves me time on researching myself. Strongly recommend!
By Allison H.
Response from Collective· Nov 15, 2024
Hi Allison - Thank you for sharing your experience! We're love hear how much time and effort Collective has saved you. Your recommendation means a lot!
I had an amazing experience talking to Mary Sadler today. She provided me great insight on payroll and gave me great tips for my business!
By Jabari J.
Response from Collective· Nov 15, 2024
Hi Jabari - Thanks for shouting Mary out, we'll share this review with her. Thanks for being a part of our community!
I have been so happy with my experience with Collective thus far. I run a small business and have been putting off finding help with my finances for quite some time. My only regret is not starting sooner! Collective's process makes things so easy. The steps I need to take are laid out clearly, their team is very responsive, and their software is easy to use. A huge weight has been lifted. Thank you!!!
By Rebecca N.
Responsive, knowledgeable, personable. As a new S-Corp company, I feel like I have my own accounting team to help me as I navigate a new terrain. So grateful to have them support me, as my company expands and I do not want to spend too much time on accounting and taxes. I wish I had known them before, as I would have saved tens of thousands of dollars and countless hours with my previous accountant.
By LA world business T.
Jibby my onboarding contact was calm and so helpful. I'm so grateful for them so far. The simplicity of it all and how so much leg work is done for you, the price is beyond worth it.
By Becca B.
Response from Collective· Oct 20, 2024
Hi Becca - We'll share the shoutout with Jibby! We're glad to your experience has been 5 stars.
Although we ultimately decided this wasn't the best time for me to sign up with Collective, they were the utmost pros through the process. I appreciate that they didn't try to sell me a service that wasn't right for me and didn't rush me through the conversation.
By West
Response from Collective· Oct 11, 2024
Hi West, Thank you for sharing your experience! While now may not be the best time for a Collective membership, we're always here if you need us and hope to support you in the future.
I'm about 6 weeks into my engagement with Collective and they have been incredibly helpful as I launch my first solo business and figure out how to manage revenue and expenses, generate financial reports, pay myself, and stay on top of my taxes. Their online tools are intuitive and easy to use, and all of the staff have been communicative and supportive. Would definitely recommend it!
By Amelia
Response from Collective· Oct 10, 2024
Amelia, Thank you for sharing your experience. We're so happy that your first six weeks with Collective have been helpful and intuitive. We're excited to keep supporting you!
