Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
I have had Collective support both my LLC's back office and their services are excellent. True expertise, customer service and continuous improvement are in their DNA. I have already recommended them to other small business LLC owners.
By Melanie M.
Response from Collective· Jun 10, 2025
Hi Melanie, Thanks so much for the review! We're so glad to hear that Collective has been such go to partner for your business.
Susana Arango was amazing!! Hopped on a call and helped ground me in what exactly I needed to do, how not to panic about taxes, and what my next step is. Highly recommend!
By Ro
Response from Collective· Jun 9, 2025
Hi Ro, Thanks for taking the time to leave us such great feedback about your call with Susana. We're glad this call was helpful and able to ease some stress when it comes to self-employed taxes.
My consultant was so kind and sweet. My business is not yet at the point where I need your services but she was just so patient and helpful regardless.
By Kalynn D.
Response from Collective· Jun 9, 2025
Hi Kalynn, We're glad to hear that your call was helpful, even if it's not the right fit at this time. We'll be ready to support when your business grows!
Dennis was able to review and explain how collective would be beneficial to my private practice.
By Erika L.
Response from Collective· Jun 9, 2025
Hi Erika, We'll share this Dennis! We hope to be able to support your business in the future.
As a solopreneur, there were so many behind-the-scenes business tasks that felt overwhelming, and honestly, a little daunting. But Collective came in and simplified everything. I now have so much peace of mind knowing that their team has my back. I've been a member for a year now. What I love most (besides the clarity they bring) is the sense of community. From the virtual and in-person workshops to the networking opportunities, I genuinely feel supported and connected. Plus, the seamless partnership with a reputable vendor for tax filing made that process the easiest it's ever been for me. The platform is also really user friendly. Because of Collective, I can focus in my business instead of worrying about the business. And when I do that I thrive.
By Kimberly B.
Response from Collective· Jun 9, 2025
Hi Kimberly, Thank you so much for the thoughtful update! We’re thrilled to hear that you’re still with us a year later and even more so to know that Collective has brought you peace of mind and clarity in your business journey. It’s incredibly rewarding to hear how the community, workshops, and trusted partnerships have helped you feel supported and connected. And we're especially glad to know the platform is working well for you! We’re grateful to be part of your solopreneur journey and can’t wait to see how you continue to thrive.
Brandon sent an email initially to see where I was and what I was looking for, for my new business. On the call he listened, and even though they are not able to help me quite yet, he sent over some helpful resources to help me with preparing to start my business next year.
By wendy F.
Response from Collective· Jun 9, 2025
Hi Wendy, We're so glad to hear that Brandon was helpful and the call provided you with needed information to get your business started. We'll be here to support you when you're ready.
Dylan is a fantastic resource, professional, and answered all my questions as a solopreneur. Their presentation and overview of their services was easy to understand, and Collective is a great, one stop shop for taxes and back office bookkeeping.
By Cheri W.
Response from Collective· May 28, 2025
Hi Cheri, We're glad Dylan was helpful and that the overview made things easy to understand. It's great to hear Collective is meeting your needs as a solopreneur.
Dylan was great, we had to reschedule a couple times due to me and he was very on top of it. Had a great conversation and always love when the person I speak with is authentic and not too pitchy. 👍🏻
By Kelsi C.
Response from Collective· May 28, 2025
Hi Kelsi, Thanks for the kind note! We're glad you had a great conversation with Dylan. We'll be sure to pass this along to him!
