Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Timely and knowledgeable help! Even when I had hiccups in the process, they got back to me quickly and helped resolve things. I also appreciate the step-by-step guidance as a new LLC.
By Mariah
Response from Collective· Sep 12, 2025
Hey Mariah - love to hear this and glad you feel supported. The transition to an LLC and an S Corp can feel intimidating but we're here to support you through it.
Ease of use, great customer service, responsive and clear, good email communications. Overall they really make it easy for new business owner folks like me.
By Derek R.
Response from Collective· Sep 12, 2025
Howdy Derek - we’re glad the platform is making things simple for your business. Thanks for being a member!
THEY HAVE MY BACK WITH EVERYTHING. ANY QUESTIONS I HAVE, THEY ARE QUICK TO ANSWER AND TO GIVE ME MORE INSIGHT
By info
Response from Collective· Sep 12, 2025
YES - WE DO HAVE YOUR BACK! THANKS FOR BEING AN AWESOME MEMBER AND THE CAPS EXCITEMENT
Been with Collective for over two years now and I'm so glad I found them. As an lifelong business owner, I've always had finance and accounting people working in my companies. When I changed my path to consulting back in 2019, I made the initial mistake of switching to a sole prop after years of being employed by my own corporations. I was crushed in taxes. I should have known better. I did know better, but I thought I was just dipping my toe in some new waters. I found Collective and they not only took the burden of my bookkeeping and business taxes off my plate, they also took my personal taxes and the initial LLC setup off my plate too. They've continued to grow and improve their operations which has been evident in how their online system has evolved. The reason I'm still with Collective is that they still offer a personal touch. Some companies switch to all AI or email based support, but you can still get on a call with your rep at Collective when needed. And, they've offered better chat and remote support too. I never expect this to be a perfect process. It's not. But, I do expect to work with a company that will listen to feedback and use it wisely. Collective certainly has. I've been pleased to see them improve simple things too - such as how they've now built in a tool to replace Quickbooks (which keeps getting better). I highly recommend Collective. The alternatives are to find a local accounting firm, work with a remote services company, or hire your own team — each of which are more costly and more time consuming. Collective lets me stay focused on what I do best.
By Zack S.
Response from Collective· Sep 12, 2025
Zack - thanks so much for this response and thoughtful breakdown. We definitely have grown a lot - it's members like you and the feedback you provide that has allowed us to scale efficiently and build the right systems for you to be successful. Thanks for taking time out of your busy schedule to help us build your dream solution and we're glad that you get time back to focus on your businesss.
Best idea I had to put my business in order and save.
By Rodrigo C.
Response from Collective· Sep 12, 2025
Setting up your business properly is key, and we’re happy to help you save time and stay organized. We'll continue to get even better here.
The incorporated Xero bookkeeping platform is great. While you could get this on your own, you would likely still need an accountant. Collective is an all-in-one shop that is worth the price for the convenience.
By Phillip Emerson H.
Response from Collective· Sep 15, 2025
Hi Phillip, Thank you for the review. We’re glad our Xero integration and all-in-one setup deliver the convenience and value you were looking for. We’ll keep strengthening the end-to-end experience, so everything stays in one place and runs smoothly. – The Collective Team
responsive and simple!
By Lacee J.
Response from Collective· Sep 15, 2025
Hi Lacee, Thank you for the kind words. We’re glad Collective feels responsive and simple. We’ll keep delivering quick support and an easy, all-in-one financial back office: bookkeeping, taxes, payroll, and invoicing, so you can stay focused on your business. – The Collective Team
The Collective team is guiding me every step of the way allowing me to spend more time doing what I do best, which is bring more income.
By Aaron N.
Response from Collective· Sep 15, 2025
Hi Aaron, Thank you for the review. We’re glad our team is guiding you every step of the way and giving you back time to do what you do best. We’ll keep running your all-in-one financial back office so you can stay focused on revenue. – The Collective Team
