Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Very easy to work with and great communication.
By Tessa
Response from Collective· Oct 24, 2025
Hi Tessa, Thank you for the kind words! We’re so glad to hear that working with Collective has been easy and that our communication has met your expectations. We’ll keep focusing on clear, consistent support so you can stay confident running your business. – The Collective Team
so far so good
By Steve W.
Response from Collective· Oct 24, 2025
Hi Steve, Thanks for taking the time to share your experience! We’re glad things are going well so far and appreciate you being part of Collective. We’re here to make sure it keeps getting better from here. – The Collective Team
Good so far!
By Jelyn Bernardo Y.
Response from Collective· Oct 20, 2025
Hi Jelyn, Lets keep the positive momentum going - looking forward to supporting you.
So easy, truly decreased my stress level and I didn't feel worried about missing something.
By Misty
Response from Collective· Oct 20, 2025
Hey Misty - thanks for the feedback and glad you have headspace back to focus on growing your business. This is why we built Collective and we're excited to support you as you grow.
Brittney was incredibly helpful and so kind and patient, I really appreciated her expertise, support and guidance.
By Samantha
Response from Collective· Oct 3, 2025
Hi Samantha, Thank you so much for sharing this review. We’re thrilled to hear that Brittney’s kindness, patience, and expertise made such a positive impact on your experience. Providing supportive guidance every step of the way is exactly what we strive for, and we’re glad Brittney delivered that for you. We’ll be sure to share your kind words with her and the team. Thanks again for being part of Collective. – The Collective Team
Was able to get fully set up as an LLC S-Corp within 1 business day.
By DT
Response from Collective· Oct 3, 2025
We’re so glad to hear you were able to get fully set up as an LLC S-Corp within just one business day. Speed and accuracy are a big part of what we focus on, and it’s great to know our process made things seamless for you. Thanks for sharing your experience and for choosing Collective — we’re excited to keep supporting you as your business grows. – The Collective Team
Renz was amazing! He was patient, helpful and made sure all of my questions were answered. He took his time walking me through the process without making me feel rushed.
By Lisa J.
Response from Collective· Oct 3, 2025
Hi Lisa, Thank you for sharing this wonderful feedback. We’re delighted to hear that Renz’s patience, support, and thorough guidance made your experience so smooth. Taking the time to answer every question and walk you through the process is exactly the kind of care we aim to provide. We’ll be sure to pass along your kind words to Renz. Thanks again for being part of Collective. – The Collective Team
Jorge was fantastic! Made it painless and was very kind.
By Christopher T.
Response from Collective· Oct 3, 2025
Hi Chris, We’re so glad to hear that Jorge made the process painless and enjoyable for you. His kindness and support truly reflect the experience we want every member to have, and we’ll be sure to share your feedback with him. Thanks for choosing Collective — we look forward to continuing to support you and your business. – The Collective Team
