Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Renz was very patient and answered all questions accordingly throughout the onboarding/transition call
By Philip L.
Response from Collective· Dec 12, 2025
Hi Philip, Thank you for sharing this! We’re glad to hear Renz made your onboarding and transition call smooth by patiently answering all of your questions. Providing clear, supportive guidance during onboarding is a top priority for us. Thanks for being part of Collective. – The Collective Team
I'm glad I made the change from my CPA!!
By Lisa M.
Response from Collective· Nov 24, 2025
Hi Lisa, Thank you for the kind words — we’re really glad to hear you’re loving the experience so far and that the switch from your CPA has been a positive one for your business. We’ll keep making things clearer, faster, and more helpful as you continue to grow. – The Collective Team
Great experience
By Brian P.
Response from Collective· Nov 19, 2025
Hi Brian, Thank you for the positive review! We’re glad to hear you’ve had a great experience so far. We’ll keep working to make everything as smooth and helpful as possible. – The Collective Team
So far incredibly nice agents/employees and super helpful, keeping me on track
By Ryan R.
Response from Collective· Nov 3, 2025
Hey Ryan - glad your experience has been good so far. Looking forward to supporting you as we move into tax season
Easy onboarding.
By Sarah Y.
Response from Collective· Nov 19, 2025
Hi Sarah, Thanks for the kind words! We’re really glad to hear the onboarding felt easy — that’s exactly what we aim for. We’ll keep refining the experience so everything stays smooth as you continue with Collective. – The Collective Team
Collective has been great for my small business! They always get back to me really fast and have very clear instructions on certain tax filings that I need to do myself. I’m really happy I switched over!
By Baylie B.
Response from Collective· Nov 19, 2025
Hi Baylie, Thank you so much for sharing this! We’re really glad to hear that Collective has been helpful for your small business and that the guidance on your tax filings feels clear and timely. We’ll keep focusing on fast support and making the whole back-office experience even smoother for you. Thanks again for being part of Collective — we’re happy you made the switch. – The Collective Team
Been with Collective 3 years, best decision I made for my business. They understand what it means to be a freelancer, they simplified everything for me.
By Alex
Response from Collective· Oct 24, 2025
Hi Alex, Thank you so much for sharing this — we’re thrilled to hear you’ve been with Collective for 3 years and still finding real value in what we do. It means a lot to know that our team’s work to simplify life for freelancers is making a difference for you. We’ll keep working to make running your business even easier every year. – The Collective Team
Collective really helps me know what i don't know about accounting and tax filings for my business
By JQT
Response from Collective· Oct 24, 2025
Thank you for sharing this — we love hearing that Collective has helped bring clarity to your accounting and tax filings. That’s exactly what we aim for: making sure you can focus on your business while we handle the complexities behind the scenes. We’ll keep finding new ways to simplify and educate along the way. – The Collective Team
