Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Simple questions, easy flow.
By Michael C.
Response from Collective· Sep 16, 2026
Thanks for the great feedback! Keeping things simple, clear, and easy to navigate is what Collective is all about. We appreciate you taking the time to share your review!
I have been navigating some difficulties and I have felt supported along the way. Everything in the portal is simple - which I appreciate!
By Kristen H.
Response from Collective· Sep 10, 2026
Kristen!! Thank you so much for leaving us this review. Navigating running a business can be a lot, so I’m really glad to hear you felt taken care of along the way. We try hard to keep the portal as straightforward and hassle-free as possible, so it’s awesome to know that made things easier for you! We’re always here if you ever need a hand with anything else; thanks again for working with us!
Constant updates
By Randy Scott B.
Response from Collective· Sep 8, 2026
Thank you so much for the kind words! We're glad Collective has given you confidence in your business finances, and that the regular updates have been helpful in keeping you in the loop. We appreciate you taking the time to share this, and we're here whenever you need us. The Collective Team
Collective person had a zoom with me and walked me through a problem I was having then, followed up with additional information and had the skill to walk me through it but more importantly, continued to motivate me to keep trying to problem solve on my end. Problem is solved now.
By Heathland O.
Response from Collective· Aug 11, 2026
Hey Heathland! Thanks so much for taking the time to leave a review. We're glad our team was able to help you get things sorted - that's why we're here. Thanks for being a member.
As a solopreneuer, Collective makes my life a whole lot simpler!
By Thomas V.
Response from Collective· Aug 11, 2026
Hey Thomas - that's why we're here! We're honored to support your business.
I am so happy with the learning, support and kindness I have received through working with my Collective accountant Elizabeth, and thrilled with the ease of the platform. Highly recommend.
By Jeanette S.
Response from Collective· Aug 5, 2026
Thanks for sharing Jeanette! We love having you here, and look forward to watching your business grow.
I've had a great experience with Collective.com. The onboarding process was smooth, the platform is easy to use, and their team has been incredibly responsive whenever I had questions. They make business finances, bookkeeping, and taxes much less stressful, and everything feels well organized and professional. What I appreciate most is that they save me time and give me confidence that everything is being handled correctly. Their customer support is friendly, knowledgeable, and quick to help. If you're a small business owner looking for an all-in-one solution for accounting and tax services, I highly recommend Collective.com. Definitely a five-star experience!
By Chris R.
Response from Collective· Aug 5, 2026
Chris! Thank you so much for your honest feedback. We are lucky to support you and your business and appreciate you sharing your experience with our team.
I work specifically with Elizabeth M. at Collective. Elizabeth is super responsive and helpful each month as we optimise my S-Corp taxes. As a business owner, Elizabeth and Collective help streamline the ever-important and complex world of taxes, allowing me to focus on business growth and operational maturity
By Miles M.
Response from Collective· Jul 22, 2026
We are lucky to have her as part of our team!! Thanks for sharing your experience and we love being able to support your business.
