Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
The best on-boarding experience I've had. Accounting is tough, and Shobi made it easy.
By Abdul R.
Response from Collective· Oct 9, 2026
Accounting can definitely be tough, so we are thrilled Shobi made it simple and stress-free for your business!
Switching to an S corp and having the Collective take care of my bookkeeping needs has been such a load off my plate as a business owner. Communication is timely and their task list keeps me on track every month. Highly recommend!
By Melanie R.
Response from Collective· Oct 9, 2026
Hi Melanie, thank you so much for this awesome recommendation! Making the move to an S Corp and streamlining monthly bookkeeping are huge milestones, and we are glad our team and task lists keep your business organized and on track. We love having you with us!
Shobi was so nice and so helpful! I had so many questions and worries and his calm and happy demeanor solved them all!
By Colleen Ford L.
Response from Collective· Oct 9, 2026
Shobi's calm and happy approach is truly wonderful, and we are so glad he could take all the worry out of your business questions!
great efficient team
By Garry M.
Response from Collective· Oct 9, 2026
Garry, thank you for the review! Keeping things fast and efficient for your business is always our priority.
I run a business and provide financial & operations services to my clients. I am very detailed oriented and responsive with my clients. I expect those qualities from my Bookkeeping & Accounting team. Juan has been a pleasure to work with. He has taken the time to meet with me and learn about my goals. He responds quickly to my questions and/or requests and has sent follow up information after our meetings so I can make informed decisions.
By A C.
Response from Collective· Oct 9, 2026
Hi there, thank you for taking the time to write such a comprehensive review! Coming from a fellow detail-oriented business owner providing financial and ops services, your words mean the world to us. We are so glad Juan’s proactive follow-ups and dedication to understanding your goals are giving you the exact high-touch support your business deserves!
Shobi Supported me via onboarding - I paid way more for other book keeping services, COLLECTIVE has been amazing in supporting my schedule, helping me get my business cleaned up (from the books perspective) and also help me cut over to a Scorp -I HIGHLY Recommend
By Shawn P.
Response from Collective· Oct 9, 2026
Hi Shawn, thank you for leaving such a fantastic review! Cleaning up your books and transitioning to an S Corp are huge steps forward, and we are thrilled that Shobi gave you high-value, flexible support that works around your busy schedule. Thank you for recommending us to other business owners!
I originally started with collective just until I learned to manage this part of my business on my own, how hard could it be? After 3 months I learned the service they provide was invaluable and there was no way I had time to do even a fraction of what they do for me. Collective has been worth every penny. They are constantly adding innovation to stay in line with what business owners need and continue to come up with new ways to make things easier for their customers!
By Megan T.
Response from Collective· Oct 9, 2026
Thank you for sharing your journey with us! We know how tempting it is for business owners to try and manage everything themselves, but your time is far too valuable. We are so proud to take this major workload off your hands and continuously roll out new innovations to support your business for years to come!
Collective has been a wonderful addition to my small acupuncture practice. Before Collective I was trying to piece together my bookkeeping, accounting, and tax strategy all by myself. Collective helps me by having it all in one place.Plus, my Account manager cpa Janet is AMAZING! She meets with me every month to keep me on track and is always there if I have other questions pop up. I highly recommend!
By Natalie
Response from Collective· Oct 9, 2026
Hi Natalie, thank you for leaving such a glowing review! Running an acupuncture practice takes so much care, so we are thrilled that Janet and the Collective platform could unify your bookkeeping, accounting, and tax strategy into one easy home. We love helping your practice thrive!
