Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 415 reviews with 5 stars · Clear filters
Brian is very helpful and informative! The platform is easy to use and clear.
By Lilly R.
Response from Collective· Oct 9, 2026
Hi Lilly, thank you for the review. We are so glad Brian gave you informative support and that you are enjoying our clear, easy-to-use platform. We love supporting your business!
Quick easy, knowledgeable, helpful and polite. Shahzeb has been great.
By Ryan R.
Response from Collective· Oct 9, 2026
Hi Ryan, thank you so much for the kind words. We are glad Shahzeb could deliver fast, expert support to keep your business moving smoothly.
Very thorough and patient help with some details I needed to understand better. Incredible patience and lots of time given to explain.
By Lindy P.
Response from Collective· Oct 9, 2026
Thank you for taking the time to leave us a review! Business finances take care and patience to navigate, so we are thrilled our team could give you all the time you needed to feel fully supported in your business.
Brian is very informed about the platform specifics as well as general, not-Collective-only, information about taxes and payroll. He is very friendly and patient, which I appreciate for my first year using the platform.
By Alex E.
Response from Collective· Oct 9, 2026
Thank you for leaving such a thoughtful review! Navigating payroll and taxes during your first year can feel like a lot, so we are delighted that Brian's patience, friendliness, and deep industry knowledge gave you total confidence. We are so proud to support your business as you grow!
I love Collective. They've made everything very easy for me. Great service, great staff, super manageable and straightforward, AND you get to save a lot of money! Worth it.
By Giulia F.
Response from Collective· Oct 9, 2026
Hi Giulia, thank you so much for this wonderful review! Making small business finances manageable, straightforward, and cost-effective is what we live for, and we are so grateful to have you in the Collective family.
Shobi was fabulous and knowledgeable. He did everything with ease and kindness. THANK YOU SHOBI!
By Chrissy C.
Response from Collective· Oct 9, 2026
Hi Chrissy, thank you for the wonderful shoutout! Shobi will be so happy to hear your kind words, and we are so honored to support your business!
super kind and helpful. knowledgable and answered all my questions. Thank you, Shobi!
By Jacquie G.
Response from Collective· Oct 9, 2026
Hi Jacquie, thank you for the sweet note! We love answering all your questions and making sure your business feels 100% backed up every day.
I'm so grateful to have the support of the collective team, especially my monthly meetings with Elizabeth. I always leave feeling more grounded and secure ~ which isn't always an easy thing to say about finances, especially as a solopreneur.
By Anahita K.
Response from Collective· Oct 9, 2026
Thank you for sharing such a meaningful note! Managing finances as a solopreneur can bring up a lot of anxiety, so knowing that your monthly check-ins with Elizabeth leave you feeling grounded and secure means everything to us. We love backing your business vision!
