i like the service
i like the service
By Craig B.
Response from CoinFlip· Mar 20, 2025
Thanks for the great review, Craig!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
194 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoinFlip, founded in 2015 in Chicago, is a global leader in digital currency, operating over 5,500 Bitcoin ATMs across the U.S. and internationally. With the CoinFlip Wallet app for iOS and Android, the platform makes cryptocurrency transactions easy and secure. Through innovations like CoinFlip Ventures supporting early-stage crypto projects, the company has earned recognition on the Inc. 5000, Deloitte Technology Fast 500, and was named Chicago’s fastest-growing company by Crain’s in 2021 and 2022.CoinFlip Preferred offers a premier over-the-counter service designed to simplify cryptocurrency transactions. With personalized, white-glove support, clients can seamlessly buy, sell, and swap cryptocurrencies. Each client is paired with a dedicated client manager, certified as a PlannerDAO Certified Digital Asset Advisor (CDAA), ensuring expert guidance and tailored crypto education. Operating across the U.S., Canada, Italy, and Mexico, CoinFlip Preferred is dedicated to making cryptocurrency investing simple and accessible.
CoinFlip (coinflip.tech) has 194 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
194 approved reviews, newest moderated first
i like the service
By Craig B.
Response from CoinFlip· Mar 20, 2025
Thanks for the great review, Craig!
I would put 0 stars if possible. Very user friendly, customer service doesn't exist. Another useless Bitcoin app. Not the one person who has had issues also. Don't even try it. Would not state why my transaction was declined. I have plenty of funds on all payments. Not worth the hassle.
By Jennifer L.
easy to work w
By Martha R.
Response from CoinFlip· Mar 4, 2025
Thanks for the great review, Martha!
Very easy to understand and complete transparency. Cost a little extra, however it is ease of delivery and timing! CoinFlip gets an A+! Thank you
By Adolph C.
Response from CoinFlip· Feb 26, 2025
Thanks for the excellent review, Adolph! We appreciate the kind words and will definitely share your feedback with the rest of the team.
Fees are still too high.
By Kelley
Response from CoinFlip· Feb 26, 2025
Hello Kelley, thank you for taking the time to leave us a review. If there is anything we can do to make your experience with us better, please let us know: https://coinflip.tech/support
With a $9.00 service charge on a $35.00 Cash deposit at an ATM on 603 Broadway in Seattle WA .Which wouldn't be entirely absurd if the processing time was lighting quick. Deposit at 6:23pm it's 8:49pm and no transaction in my wallet. customer support is not reassuring either...stick with cash app and class action suits at least they settle.
By Chadwicked
Response from CoinFlip· Feb 21, 2025
Thank you for taking the time to leave us a review, we appreciate your feedback. Our fees can vary by location and token, with altcoins like ETH having lower fees in general. As for processing times, transactions are transmitted from the ATM within a couple minutes. However, depending on blockchain congestion, transactions can take longer than normal to confirm and appear in your wallet. If you have any further questions or concerns, feel free to contact our 24/7 Customer Support team: https://coinflip.tech/support
I use coinflip atm regularly and it is always a gamble if you get your withdrawals, the coinflip wallet is useless and doesn’t copy the amount when scanning the QR code, today a usdt has come up as error and left my wallet no answer from support and no call back, i work in the industry and it won’t take long for word to get around about the substandard service coinflip are serving up! The extreme fees they charge leaves no excuses for not having a polished service lift your game coinflip!
By andrew W.
Response from CoinFlip· Feb 21, 2025
Hello Andrew, sorry to hear about the issues you've experienced with your CoinFlip Wallet and our ATMs. If you still need assistance with your withdrawal, please contact us so we can help: https://coinflip.tech/en-AU/support
no trace of purchase made on Jan 22nd
By Ashley D.