Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
476 reviews
Cognito FormsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easily BuildPowerful FormsCognito Forms is an easy-to-use form builder designed to power your most advanced workflows. From approvals to signatures, from payment to generated documents, engage the right people at the right time in multi-steps processes and take control of your data. Sign Up FreePowerful enough for developers, yet simple enough for novices, the visual interface gives anyone the ability to quickly gather data, automate tasks, and increase your productivity.Free Trial
Cognito Forms (cognitoforms.com) has 476 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
476 approved reviews, newest moderated first
I'm very impressed with the ease of sharing forms between staff using this app. We not only work remotely, we work in different states. But Cognito makes it easy for us to compare information on spreadsheets without issue.
By Kentucky B.
Response from Cognito Forms· Jul 18, 2023
We're glad that you're enjoying Cognito Forms!
Prompt response and good suggestions
By Mark B.
Response from Cognito Forms· Jul 18, 2023
Thank you for the 5-star review!
Overall a good product. I like that we have the options to build our form, however when it loads into our database the 10 digit phone number isn't filling in correctly, and I don't see a way to edit that. Some phone numbers have ( ) for area codes, some have - dashes, and others are straight 10 digits. This is and will be an ongoing issue as the majority of the population will use a cellular device for emails, communication, and donation platforms.
By Theresa S.
Response from Cognito Forms· Jul 18, 2023
Hi Theresa! Regarding phone numbers, our Phone field should require a consistent format/number of digits. Could you please get in touch with our support team? They can take a look at your form and see what's going on: https://www.cognitoforms.com/supportrequest
Please integrate Venmo!! PayPal is becoming outdated, and everyone requests Venmo. We are considering using a different registration form next year for this reason. If Venmo was added, we would use this form year after year!
By Rachel S.
Response from Cognito Forms· Jul 13, 2023
Thank you for your feedback, Rachel! I'm happy to report that we're planning to include Venmo as a payment option later this year. We're also currently working to upgrade our PayPal integration for a more seamless customer experience.
Great form making system! Very intuitive layout and building capability with powerful tools, and extremely responsive support team when needed. Value is unmatched amongst any competitors, and integration of our forms into Shopify has been stellar!
By Josh
Response from Cognito Forms· Jul 10, 2023
Thank you for your kind words and for being a fantastic customer!
Easy to use and very customizable. Love it!
By Sunil
Response from Cognito Forms· Jul 10, 2023
Thank you for the 5 star review!
Superb customer service! Saved me HOURS of work by helping me with conditional formatting and automated calculations. Honestly some of the best support I have received from a software company ever.
By Adam Robert M.
Response from Cognito Forms· May 22, 2023
That is quite the compliment! Thank you for the kind words, Adam.
My online job like me
By Antor R.
Response from Cognito Forms· May 8, 2023
Many thanks for the 5-star review!
