This company is the most responsive…
This company is the most responsive company I have ever worked with in my very long career. They answer all questions in a concise manner and spend as much time as necessary to get all problems solved.
By Rachel
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cogitate Software has been a steady, stable leader in business and government software since 1966. Through softwares covering municipal government fund accounting, utility billing, data backup and more, our services have been the backbone of hundreds of businesses and local governments throughout the lifetime of our company.
Cogitate Inc (cogitateinc.com) has 9 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
9 approved reviews, newest moderated first
This company is the most responsive company I have ever worked with in my very long career. They answer all questions in a concise manner and spend as much time as necessary to get all problems solved.
By Rachel
Great group of people with great products!
By Ron W.
Very quick to respond.
By Stef
Pro Fund Accounting is awesome. The payroll and accounts payable programs are very user friendly and provide support for all my financial reports. The reports are easy to understand and I would highly recommend.
By Brenda G.
Their customer service is wonderful! They are very approachable and helpful!
By Andrea
Cogitate is a great program with many features.....and the support is even better!
By Frank
Whenever I call I always get a call back that same day! Love this
By Jody
Y'all have had an increase in enthusiasm for your product and for making changes to make our lives easier with your software. You have listened and made it clear you are open to suggestions and complaints. Nothing better than being listened to especially for a software we use every day sometimes all day. I am looking forward to you working on the Act 51 reporting. I knocked off a star because you haven't started that yet. I will give you two when its done. :) This is a terrific increase in customer service and was welcome.
By Lisa M. Powell, C.