Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cogent Communications is a multinational internet service provider based in the United States.
Cogent Communications (cogentco.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
19 approved reviews, newest moderated first
I’m sorry but Cogent Communications employees Jeff Reinis who has gone viral in a video for spitting on a four year old child. They have done nothing to address these actions for months and this is unacceptable.
By Kenneth W.
We told them many times to stop calling and stop mailing to us, but they still call every week. Cogent are an absolute idiots.
By Andreo
I have been spammed by the Ron Wijsman, Global Account Manager cogentco.com (rwijsman rollmop Cogentco.com) and my reply to their SPAM has been ignored. Please stay away from doing business with bad people like these.
By arimless
La pire équipe commerciale, des mails pour proposer, des appels, quand on refuse on est tranquille 1 mois et puis c'est reparti 1 email par jour, 1 appel par jour pour proposer leurs offres
By Nicolas B.
Debiting account after services cancelled
By Brent C.
They keep sending emails even after asking 20 times over 2 YEARS to stop contacting us. We are NOT interested in your services!!!! Horrible company!!
By Tim De S.
We have used Cogent in the past, they provide poor IPT. We had to use them because of the aggressiveness of the sales force. Now they have turned simply EVIL! They spam continuously and call continuously, it is impossible to get them to stop, there are too many of them!
By Alan L.
Cogento is abusing and copying my website, artwork and text. Cogento made a copy and uses it at 12inchcity.nl. Our brand, 12inchcity (check 12inchcity.com) cannot be used by other parties. I ask you nicely to put down the website asap within one week from today on. If you do not do this we will sue you for each day the website is still online.
By Jee
