The Coffee Bean & Tea LeafReviews of coffeebean.com

The employees were to busy talking to each other to get my order right. I was the only one there so it wasn't crowded. I ordered chai tea it tasted like sweet milk. I was in too bug of a hurry or I would have went back. It is a store inside of Kaiser

Dead insects in the food - the waiter did not care, and seemed angry when I told her. I didn’t get apologies or discount, but had to pay the full amount. The food was not served at the same time, so the food was getting cold, while waiting at the rest. The food was crazy expensive, and really low quality.

Just your average café, offered products are not that unique compared to other coffee shops

Coffee tasted burnt, customer service was horrible, talked to me like I was dumb, complained about having to toast my bagel, couldn’t make hot coffee flavors iced and were mad when I asked. They either need better training or new employees. Take the short walk to Starbucks. 100% do not recommend.

The customer service is HORRIBLE at COFFEE BEAN, not friendly, don't acknowledge customers, they definitely could use some training on customer service, and of few of them are rude especially ALEX, I enjoy the product but can't say the same for CUSTOMER SERVICE !!!!!!!

The customer service does not answer they’ve had the outgoing message due to Covid they’re not answering their calls yet Starbucks is answering their calls all along you sign up for their program yet you don’t get points when you go into the restaurant they say the computers work half the time customer service doesn’t send you an email response back very poor way of doing business they shouldn’t have incentives when they don’t honor them I added 10.00 it’s not showing up I was charged on my cc

Its been a week since I've informed Coffee Bean about their filty dirty bathrooms on La Palma n Walker, n still no response u would think they would be concern especially knowing about Covid

I'm a Coffee Bean loyal customer in the Middle East now for so many years, when they've changed the owner the menu became more poor,very limited items,plus there's NOT any vegan food items too! Never ever they're giving any complimentary to loyal customers,not even on International Coffee Day on the 1st of October.They're not having any point system cards as well anymore,as mentioned,since another owner(local owner unfortunately) took over,everything became more poor,crappy.The owner obviously doesn't have any knowledge about people's food allergies/intolerances for not having any vegan food items.