cocospaceReviews of cocospace.shop

I have been billed $39.90 but I have no idea what for on April 11 2023

Terrible company I ordered some shoes in March that I have never received, after emailing them constantly they keep giving me tracking info but cannot track the parcel. They now no longer reply but have taken my money ! I’m going to report them to Facebook to see if they can be banned from advertising !

I ordered these for my son for christmas, however the did not work, I have been emailing them and requesting a refund and details how to return them, they said it's too long since I ordered them so would only give me £10 refund or buy another 2 sets for the price if 1. I declined the offer and requested a full refund, they have ignored my email. It's disgusting the way these companies get away with this, can see there is not a single good review on these and the problems are all the same, how do they get away with it??

Defo scammers ordered three lots of earphones for xmas they never came, when i tracked them it said the had been delivered emailed a few times they emailed back saying be with me shortly, got in touch with paypal they emailed me back saying that they had proof off Cocospace they had been delivered so therefore no refund was allowed, so no gifts n £47 out of pocket 😡😡😡 DONT BUY OFF THESE SCAMMERS

The parcel containing a set of air pods was delivered in October but had been slit open and the contents stolen. We contacted them the same day. They replied they would send a replacement. Lots of emails chasing and come January still nothing and now ignoring emails so i opened a resolution case with a paypal. Its still not settled but looks like I will loose as Paypal not asking for a 'Police' report... Really! Cocospace accepted the loss by email, I sent them pictures and now 4 months later a police report is required. Don't use Cocospace for any purchases.

Don’t bother. Ordered in September. Delivered in Oct, as didn’t know how long would take. Gave for Christmas to my daughters. Stopped working January. No customer service, except if I want to order another pair they will send 2 for the price of 1?? No guarantee, nothing. Don’t waste your money.

My wife and I ordered a set of earbuds from this company, almost 4 months had passed, and I tracked the earbuds coming from China, They stayed at customs for a few months, then we called customs to track the package, It mysteriously disappeared or the package was never sent. We tried to get a hold of the company, and they never responded. It seems to me that they make a ton of money on only posting the fake good reviews. I feel I was defrauded.

Would give 0 stars if that was an option. Do not expect any response from their customer service. I bought 3 sets of earphones, one of which didn't work as soon it was out the box on Christmas day. Initially I eventually got a response to my first few emails with instructions on how to use them...then Cocospace went quiet and has completely disappeared and stopped responding. Waste of money - avoid them!