Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
88 reviews
CocosbrideSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoCo's Bride, an engaged cross-border business, offers wedding dresses, bridesmaid dresses, prom dresses, flower girl dresses, and other related fashions and accessories. The company-owned barnd name, CoCo's Bride, is a registered trademark in both China and the United States. Now it is well-known, reputable brand internationally. The company has sold CoCo's Bride brand wedding dresses and special occasion dresses to more than 200 countries and has established long-term cooperation with many wholesalers.
Cocosbride (cocosbride.com) has 88 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
88 approved reviews, newest moderated first
This dress is exactly as pictured and I absolutely adore it! The quality of the dress is exceptional, with beautiful details, and it arrived with ample time before my wedding. I’m excited to wear it and can’t thank you enough!
By Mary C.
I came here to express how much I am in love with my dress, I have no words to say thank you for the wonderful job you guys did, it exceeded all my expectations, delivery was within the agreed deadline, everything was perfect! You guys are the best, thank you very much!!🎀🩷
By Irene A.
Absolutely In love with my dress, the price was so affordable and the quality is perfect. I brought off measurements and fits perfectly 💞. From purchase to shipping i received my dress within 2 weeks, i am located in Australia Queensland. Thank you
By Danielle
My review is based solely on customer service, as I found this page before I placed my order, luckily I think. I asked specific questions regarding a dress and received very little information back. I resent my questions, and they were ignored. While $300 is not a lot of money, it is still hard earned money. So, my experience was that they do not care about giving you the fine details so that later you have nothing to back up your claim of a bad job. It is a shame because a while back all this company received was high marks, but lately one 1 or 2 star reviews. Not taking the chance. Sorry
By Jess
Love my dresses I chose 2 dresses and they arrived the same as the pictures. When I showed them to my friend, who is a designer, she told me that they were well made! I am really in love with them
By Ren P.
Horrible customer service. Reached out to do a return and how conveniently they will only give you return adress IF they agree with you unsatisfaction!! All I wanted was to return dress for different color and they didn't even bother to contact back no matter how many times I tried. Went over the 7 days return policy real quick. Pathetic. Save your money.
By Jazmin
My dress is exactly as pictured, I got custom measurements and I’m in love! Can’t wait to marry the love of my life in my dream dress!!!! <3 thank you cocos bride tailors! Order the dress custom you won’t regret it!
By Stephanie R.
I'd like a minus star option and I'd give -5. Ordered a dress early 2022, (maybe even late 2021) still waiting for dress or refund! If you're looking at this site, my advice is go elsewhere.
By Rita N.
