Great customer service
Great customer service
By Tom
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family-owned and operated since 1927, Coconis Furniture & Mattress 1st has been southeastern Ohio's favorite home furnishings retailer. We are hometown proud and dedicated to the communities we serve.
Coconis Furniture & Mattress 1st (coconisfurniture.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Great customer service
By Tom
Great prices, nice quality furniture. My wife and I shopped for a few months before making our purchase. Very helpful, friendly staff. Overall great experience. Thank you,
By David
Waiting for my order to be in stock but have no doubt will be as good as anything else I have bought from Coconis and that has been many over the years.
By Alaine
The sales staff was extremely knowledgable and professional making our shopping experience a delight.
By Terri
Very pleased with our Caconis visit. Mary was super nice especially since I changed my fabric three times.
By John
I went in looking for a mattress for my parents and I needed it very soon my parents are from out of town and I wanted them staying with us and not in a hotel or sleeping on a air mattress that stinks for older people,I spoke with Roger Crites and he was very helpful and understanding to my concerns and I can't think him enough for helping me.
By Wilburn & J.
The service and helpfulness of the staff was excellent. I would recommend shopping here to anyone looking for furniture.
By Dena
Helpful and informative!! Quick delivery of my beautiful leather recliner👍I will definitely shop there again😃
By Nancy