Great customer service
I purchased bracelets from Coco Jewelry i had a a size issue with my first order, and customer service worked with me and sent me the correct size. Very satisfied!
By Caryn A M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
412 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Cocojewelry (cocojewelry.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
412 approved reviews, newest moderated first
I purchased bracelets from Coco Jewelry i had a a size issue with my first order, and customer service worked with me and sent me the correct size. Very satisfied!
By Caryn A M.
This ring was good quality and the company has excellent customer service!
By Crustal
I bought a ring for my daughter and she absolutely loves it! The packaging was super cute, the ring was really good quality. It was just a little bit small so I contacted Customer Service. They got back to me right away and made it right. Very impressed with this company and the customer service and the quality of items that they sell. I would not hesitate to buy from them again.
By Shawna D.
I bought this for my wife and she loves it. Excellent detail in the ring. Very impressed with customer service and would definitely buy from them again. I have recommended this company to friends and family.
By Roxy
My mom ordered me a ring from here, it was unfortunately too small. They said that they would ship me another one (in the correct size) for free, not even having to pay for shipping! I was so pleased at how kind they are and will definitely order something again from here!
By Erica W.
Ring is beautiful and delicate. My daughter loved it and it made the perfect graduation gift. I love knowing she will look at it when away at college and be reminded that she is always loved and supported. Customer service was excellent and timely to address my questions.
By Melanie P.
I absolutely love my ring. I don't typically wear jewelry, but when I saw a ring for Self Love, I had to have it. I measured my finger and used a ring size calculator to get the right size. However, when I got my ring, it was a bit small. I contacted customer service to see if I can exchange it, and they had absolutely no problem providing me with a bigger ring. Let me just say that this ring is SUPER CUTE!!! Not too big, the right amount of bling, and all around unique.
By Jacquie P.
Brilliant service. I ordered a ring which was the wrong size and they corrected it immediately.
By Jade A.