i never got my package
i never got my package
By Chloe G.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
284 reviews
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At C&M Personal Gifts we offer you, our valued customer a selection of gift options at unbelievable prices. Whether you want to order a single item or in bulk we will offer you a high quality product at affordable prices.C&M Personal Gifts makes every item to order. We design and manufacture our products in our studio and never outsource. Every piece is custom made to order in sunny California.
cmpersonalgifts (cmpersonalgifts.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 5 reviews with 1 star · Clear filters
i never got my package
By Chloe G.
I couldn’t find a way to buy a glass and have it shipped to a friend. I inquired about that. Someone emailed me back and asked if they could help. Then they went ahead and canceled my order. There was a phone number in the email I got from you and I called that number and left a message and no one has called me back. You have a great product and very confusing customer service.
By Jane
I NEVER GOT MY PACKAGE??!!! and u dont have any contacting info
By Madison B.
Response from cmpersonalgifts· May 19, 2021
Hello, We apologize your order is running late by USPS. Your order is still in transit and should be arriving soon. We have issued you a full refund due to the shipping delay. You can contact us through our website, under the contact us link.
Well, I received my order too late and wasn’t able to use them. If you are able to refund me for these items I would appreciate it! Thank you! Would I be able to return these items?
By LindaLinda G.
Response from cmpersonalgifts· Sep 25, 2020
We apologize that your glassware did not arrive in time for your event. We stand behind our products 100% ! Our goal is to make all of our customers happy, I want you to go ahead and keep the glass and I am issuing a full refund back to your payment method right now. Sorry for the inconvenience
I never recieved the glass
By Max B.
Response from cmpersonalgifts· May 15, 2020
Hi, We just checked your USPS tracking number, and is in transit and showing be delivered on Saturday the 16th. Your order came through on Sunday and was shipped Monday. Unfortunately shipping times are taking longer due to the COVID-19 epidemic. sorry about this. CM Personal Gifts