Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
cloudsharks™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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cloudsharks™ (cloudsharks.co) has 13 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
13 approved reviews, newest moderated first
I ordered and got a confirmation but my order never arrived. I tried for over 6 months to contact the company for my order or a refund. Somebody would occasionally respond but no action was never taken. They stole $60 from me.
By Melina I.
I placed an order for a pair of Cloudsharks in July 2024 and paid for expedited shipping. I contacted the company 2 weeks after I ordered to find out why my merchandise had not been shipped. They told me they were having trouble clearing items through customs and were moving stock to a new warehouse and that I should receive them soon. After multiple more communications with customer service over the next two months and the same story, I still had not received my order despite the fact that they had charged my credit card prior to even processing the order! I then checked again in September only to find out that they had taken the web site down, suspended customer service operations and taken my money with them!
By Michelle M.
Worst experience ever. Placed an order in July for a birthday gift and never received updates and it never arrived. Reached out for support and was told their products were being moved to another warehouse and would be another 2 weeks for the shipment. Still nothing. Then come to find the site taken done and A LOT of others got duped the same way. Never got a refund or the product I purchased. GARBAGE.
By Kassandra M.
I get lots of compliments on them. Cute, well-constructed..
By Lisa
SCAM! Someone should open a class action against this company. Rampant fraud.
By Robin
DO NOT BUY FROM THIS COMPANY. IT IS A TOTAL SCAM. They will take your money and never ship your product. They advertise orders ship within 5 business days and if you contact their customer service you get an automated email that someone will respond within 24 hours and you NEVER hear back.
By DH
Ordered, a month went by no delivery, all emails got was an auto reply and ignored
By Nathan Y.
Complete scam! They send you text messages but won't respond to emails. Their response to 15 day late order processing is "please allow 48 more hours then email in again". I had to call my bank to get my money back. They are not a legitimate company.
By Zach R.
