Well Looked After
Asked a question. They came back with an answer and followed up later to make sure I was totally OK and happy. I felt well looked after.
By Peter M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
91 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MSP360 Managed Backup is an easy-to-use solution with centralized management, monitoring, reporting and free web-based remote access. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
MSP360 Managed Backup (cloudberrylab.com) has 91 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 57 reviews with 5 stars · Clear filters
Asked a question. They came back with an answer and followed up later to make sure I was totally OK and happy. I felt well looked after.
By Peter M.
Strong software, clear reporting, good customer service.
By David
Product works as advertised. I use it to backup PC volumes and files both locally and to Amazon S3 Glacier. Everything works perfectly. I also test and verify restores to local Hyper-V disk volumes and spin up temporary VMs to ensure backups work. I've never had a failed restore.
By j K.
This is exactly what I have been looking for as far as a backup solution, securely copies my files to AWS on my set scheduled
By Hiren P.
I've used Duplicati, CloudBerry, and GoodSync and in my opinion CloudBerry has performed the best out of all them. Multi threaded operations, easy guided walkthrough, relevant UI, and works great with BackBlaze B2 (my chosen cloud storage provider).
By Andrew
Been using Cloudberry Backup for Windows and Linux with Wasabi cloud storage and found it to have great performance and options. Highly recommended.
By Warren H.
Great backup app that works with cloud services that we use. Finally found a solid solution / alternative to our previous Crashplan solution.
By Erwin
It's quite powerful, yet easy to use (for a power user).
By g K.