Perfect replacenent
Perfect replacenent
By Babs
Response from Closer Pets· Jan 4, 2022
Hello Babs, Thank you for leaving us a review! It's great to hear that you're happy with your replacement product. Best wishes, Harvey.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
256 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Perfect replacenent
By Babs
Response from Closer Pets· Jan 4, 2022
Hello Babs, Thank you for leaving us a review! It's great to hear that you're happy with your replacement product. Best wishes, Harvey.
Super fast shipping & package was very securely wrapped.
By Jodi H.
Response from Closer Pets· Dec 15, 2021
Hello Jodi, Thank you for taking the time to leave us a review! It's great to hear that the shipping was fast and that your product arrived safe and sound – happy using! Best wishes, Harvey.
Very fast shipping thank you so much
By Eugene C.
Response from Closer Pets· Dec 15, 2021
Hello Eugene, Thank you for taking a moment to leave us a review, we really appreciate it! It's fantastic to hear that your product arrived quickly and that you're enjoying it. Best wishes, Harvey.
Ordered Catmate filters and they arrived a few days later. Perfect.
By JR
Response from Closer Pets· Dec 14, 2021
Hi there! We're delighted to hear that you're happy with your experience! Best wishes, Harvey.
Fair price and fast shipping.
By TLS
Response from Closer Pets· Nov 24, 2021
Hi there, Thank you for taking the time to leave us this review – we're very happy to hear you feel this way! Best wishes, Kayleigh.
Dimensions were correct, fast shipping
By Xxxx
Response from Closer Pets· Nov 22, 2021
Hello there, Thank you for taking a moment to leave us a review – we really appreciate your kind words! We hope that your four-legged friend is happy, too! Best wishes, Harvey.
Shipped fast and the cat mate feeder is perfect. The only thing I would recommend is to provide 4 ice packs with the feeder because they are necessary. 2 in freezer ready to replace thawed ones when refilling feeder each day.
By Cat M.
Response from Closer Pets· Nov 22, 2021
Good morning, Thank you for taking the time to leave us a review! We're delighted to hear that you think that your feeder is perfect and thank you for your feedback, we'll take that into consideration. Best wishes, Harvey.
We had two cat feeders for two years and recently one stopped working and could not reset the time. I found this company online and ordered the same brand feeder which arrived in a couple days. Thanks for the quick response as the cats were confused and didn't like sharing.
By Patricia B.
Response from Closer Pets· Nov 15, 2021
Hello Patricia, We can agree on that, nobody likes to share! We really hope that your furry friends enjoy using their cat feeders and that there aren't any more squabbles at dinner time! Best wishes, Harvey.