Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
75 reviews
CloseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin. Close is used by small to mid-sized sales teams in SaaS, fintech, real estate, insurance, recruiting, staffing, and professional services — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.
Close (close.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 61 reviews with 5 stars · Clear filters
Close makes my work very easy with the features available. Reminders truly has streamlined my work.
By Viv
Response from Close· Aug 10, 2026
Thanks Viv! I love the reminders feature too! — Sydney
CLOSE is one of the best CRMs available in business. It helps me automate my workflow with emails and helps me set up reminders with ease. The upcoming features of CHOLE (AI Assistant) will indeed simplify the software experience.
By Clavis L.
Response from Close· Aug 10, 2026
Thank you, Clavis! Automating your workflow and emails in one place is exactly what Close is built for. Grateful to have you. — Sydney
I like using the Close.io CRM for my business. There are so many integrations, AI is great, Chloe is great, I just like how I can use it the way I want to.
By Dustin B.
Response from Close· Aug 10, 2026
Thanks, Dustin! Great to hear the integrations and Chloe are earning their keep. More on the way. — Sydney
Salespeople hate CRMs; RevOps gets frustrated with CRMs; overall, CRMs can be a pain. Not with Close - Close has made CRM architecture, RevOps, and overall usage a dream. No consultants or expensive admins needed. Dream to set up, easy for reps to know what to do when, and even easier for leadership to know what is going on.
By Jem M.
Response from Close· Aug 10, 2026
Love this, Jem! Thanks for making our day. — Sydney
My favorite CRM, love this platform - it has kept me organized and I've been able to help so many clients cross the finish line just because of this CRM, the reminders, the notes tab, the automations and the customer support are all excellent. Never leaving Close!
By Mariana D.
Response from Close· Aug 10, 2026
Thank you, Mariana! Staying organized so you can focus on your clients is the whole goal. Glad it's your favorite. — Sydney
Close has been a pleasure to work with and has become an important part of our sales and marketing efforts. We use it for contact management, email sequencing, and staying organized with warm leads and ongoing follow-up. The platform is intuitive, reliable, and helps our team communicate more effectively.
By Steve
Response from Close· Aug 10, 2026
Thanks, Steve! Appreciate the feedback and glad Close is helping the team work smarter, not harder! — Sydney
I work with Close everyday. In fact I rely on them to be able to do my job. If there's ever an issue, they are very quick to respond and will converse as needed. I definitely recommend this company for any company that needs to be able to keep track of their customers in a CRM basis.
By Christine D.
Response from Close· Aug 10, 2026
Thank you, Christine! Knowing you rely on Close every day, and that support has your back when you need it, means a lot. — Sydney
Best CRM for outbound dialers
By John M.
Response from Close· Aug 10, 2026
Thanks, John! Best CRM for outbound dialers is a title we'll gladly take. — Sydney
