Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
75 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin. Close is used by small to mid-sized sales teams in SaaS, fintech, real estate, insurance, recruiting, staffing, and professional services — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.
Close (close.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 61 reviews with 5 stars · Clear filters
Every feature is great, but with the AI chat section I am able to write text, emails very fast. AI chat helped me find specific leads, and help me understand next move. I have increased my meetings set rate 30%. User experience is good and I enjoy my work with Close.
By Max D.
The best CRM I've worked with so far. Working across all our leads together with the entire sales team makes closing deal smooth and transparent at all times!
By Philipp
Really easy UX to understand and work with. Great follow-up on all leeds and contacts.
By Camilo B.
Very good customer service, and CRM
By Mike D.
The platform is fantastic and the support is sector leading, nothing is ever too much trouble....would highly recommend.
By National Power & Gas U.
Close has greatly lifted our sales team’s management efficiency, delivering clear pipeline visibility and powerful automation that streamline our entire sales workflow.
By ANDY Q.
For an outbound campaign, this is the best tool I have ever used. Unlike Salesforce, Zoho, etc, there is something unique about the interface that just makes it easier and more efficient to produce and execute on the calls, emails etc. of a campaign
By Ken D.
Close is the best CRM I've ever worked with, 100% customisable, has tonnes of features, the new AI voice agents. We use pretty much all the features extensively, opportunities, which we also use as onboarding kanbans, AI meeting transcripts, workflows and calling from within the app.
By Andy D.
